I am an adaptable retail professional with experience at Estée Lauder, skilled in customer service and market research. I excel under pressure and ensure precise task completion, bringing valuable insights to the shop floor environment.
During the summer period of 2023, I was applied for work experience with Estée Lauder Companies, specifically in the Marketing Team. I carried out on the field market research, assisted with packing samples ready to be presented to in store customers and produced a report on my findings relating to media presence. I was required to use both my verbal and written communication skills to demonstrate my research skills. Even though this was a short assignment I ensured that I worked to the best of my abilities, where I learnt a lot about the industry and media presence. I was praised by the Vice President, whom I was lucky to shadow, regarding my work ethics and attention to detail.
• Working part-time and full-time during the summer vacations, I carried out the following tasks: • Data input information into immigration forms for the lawyers • Liaise with clients to obtain personal information to insert into the forms • Update the internal Web App and update all customers data • Communicate with lawyers, external agents and clients • Working online from home
Zahra was a pleasure to work with. She had excellent work ethics and was committed in her role. She was helpful, funny and always willing to go the extra mile to assist. At times I would come into work, with difficult tasks to undertake, Zahra's humour would liven up the mood in the room. She was genuinely a pleasure to have around, as she completed all the tasks that she was given and never complained. I wish her all the best in any role that she undertakes presently and in the future.