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Open to Permanent
Open to Permanent

Nafisha Ahmed

Looking to work in a fun and friendly environment, to build my experience and adapt my skills.
About

With extensive retail experience at Arabian Oud and Foot Locker, I excel in customer service and consistently meet sales targets. My adaptability and strong communication skills make me ideal for dynamic retail environments, handling tasks from stock management to customer engagement effectively.

Previous Brands
Arabian Oud
Foot Locker
Partner Retail Services (PRS) Samsung Experience
Jo Malone London
Work Experience
Stylist
Dec ‘24 - Dec ‘24
Jo Malone London

- Delivering great customer service during the busy period - Wrapping customer purchases - Operating the till register and handling payments - Dealing with stock, bringing stock to the shopfloor

Sales Associate
Aug ‘23 - Nov ‘24
Arabian Oud

Qualifications + responsibilities: ➔ Delivering an excellent, unforgettable experience to clients ➔ Engaging with customers, sharing the enthusiasm for oud and fragrances with a clear passion for customer service ➔ Striving to achieve and exceed personal sales target ➔ Maintaining stock on the shop floor

Retail Assistant
Aug ‘22 - Sep ‘22
Partner Retail Services (PRS) Samsung Experience

Qualifications + responsibilities: ➔ Delivering PRS goals through alignment with the PRS Samsung brand and ethos, exemplary customer service, operational compliance and execution, as well as a persistent ambition to launch Samsung products that improve customers' connected lives through unmatched encounters. ➔ A business minded attitude to retailing and excellent communication skills ➔ Continuing to push my own study and challenge my own expertise whilst working for PRS ➔ Adapting quickly to changing circumstances

Sales Associate
Dec ‘21 - Jul ‘23
Foot Locker

Qualifications + responsibilities: ➔ Aiding customers and providing outstanding customer service ➔ Striving to achieve personal sale targets and aiming high ➔ Responding to customer inquiries ➔ Maintaining professional appearance and maintaining positive attitude on shop floor ➔ Suggestive selling and sharing produce knowledge ➔ Ability to perform assigned duties with attention to detail, speed and accuracy otherwise it would be a cost to the company ➔ Dealing with stockroom, keeping it organised from time to time when needed ➔ Dealing with cashier responsibilities

Primary Teaching Assistant
Jul ‘19 - Jul ‘19
Marner Primary School

Qualifications + responsibilities: ➔ To help supervise students in class, helping the teacher with additional work; ensuring that every student in the classroom understands the task given ➔ Reinforce lessons presented by teachers by reviewing material with students one-on-one or in small groups ➔ Enforce school and class rules ➔ To be able to communicate with students ➔ Building a good relationship with the students

Retail Experience
Retail Category
High street
High-end luxury
Work Environment
Department store
Shopping centre
Boutique
Product Category
Womenswear
Menswear
Beauty & Fragrances
Footwear
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Storytelling
Product demos
Client Advising
Upselling
Transactions
Styling
Cash register
Returns & Exchanges
Product labelling
Product setup
Stockroom management
Stock control
Store Maintenance
Health & safety
Open/closing store
Recommendations
Amnah
Senior colleague - Assistant manager , Arabian Oud
Aug 2023 - Nov 2024

I had the pleasure of working with Nafisha Ahmed and was consistently impressed by their professionalism, reliability, and ability to deliver high-quality work under pressure. She was a strong team player and extremely efficient in any task that myself or the regional manager would assign for her. I would definitely recommend Nafisha to any employer.

Languages
English - Native
Bengali - Native
Arabic - Basic
Education & Training
University of Westminster
‘22 - ‘25
LLB