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Anika Oyshi

Dedicated Business graduate and John Lewis Sales Executive with expertise in luxury client relations and administration.
About

I have hands-on retail experience across fashion and grocery, excelling in customer service, upselling, and visual merchandising. I thrive in fast-paced environments, efficiently manage transactions, and consistently maintain high store standards to deliver a positive and engaging shopping experience.

Previous Brands
John Lewis and Partners
Morrisons
Coyote Ugly Saloon
Framing Fragos
ALIBABA Food Store
Work Experience
Sales Associate
Jun ‘26 - Now
John Lewis and Partners

Provide premium-level customer service, assisting clients with personalized product recommendations and styling advice. Achieve store sales targets by proactively engaging customers and demonstrating expert product knowledge. Maintain high standards of store presentation and visual merchandising to enhance the shopping experience. Efficiently manage POS operations, including processing sales, returns, and complex financial transactions.

Retail Assistant
Aug ‘25 - Dec ‘25
Morrisons

Facilitated seamless store operations in a high-traffic environment, ensuring peak service efficiency. Drove department sales through expert product knowledge and strategic customer engagement. Collaborated with management to streamline floor processes and maintain brand standards.

Team Member & Upselling Assistant
Mar ‘25 - Jun ‘25
Coyote Ugly Saloon

Managed high-energy guest relations, focusing on revenue generation through proactive upselling of branded merchandise. Executed complex financial transactions under high-pressure conditions with 100% accuracy. Led service initiatives that contributed to increased guest satisfaction and repeat business.

Cashier and Customer Service Assistant
Nov ‘24 - Dec ‘24
Framing Fragos

Consulted with clients on bespoke product selections, providing recommendations based on individual needs. Optimized the point-of-sale journey by managing complex transactions efficiently.

Retail Associate & Inventory Coordinator
Feb ‘24 - Oct ‘24
ALIBABA Food Store

Coordinated stock management and store organization to ensure a premium shopping environment. Assisted customers with high-volume purchases and complex product queries.

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Other
Work Environment
Department store
Pop-Up
Flagship store
High street store
Outlet
Travel retail
Product Category
Beauty & Fragrances
Watches & Jewelry
Footwear
Accessories
Womenswear
Responsibilities
Client Help
Greeting
CRM
Complaint handling
Aftercare
Storytelling
Styling
Product demos
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Languages
English - Fluent
Bengali - Fluent
Hindi - Fluent
Education & Training
University of South Wales
‘24 - ‘26
BA (Hons) Business and Management
Bachelor