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Mohd Afnan Raza

Retail Sales Associate
About

With a proven track record in retail sales at Brand Station, I excel in engaging customers and achieving sales targets. My leadership role at Royal Chemical Industries enhanced my adaptability in fast-paced settings. Fluent in English, Hindi, and basic Urdu, I thrive in diverse environments.

Previous Brands
Brand Station ( Clothing's & Footwear
Royal Chemical Industries,
Work Experience
Financial/Sales Manager
Jul ‘22 - Dec ‘23
Royal Chemical Industries,

• Employed problem-solving skills in financial analysis and risk assessment. • Demonstrated leadership by setting clear goals and managing sales teams. • Fostered collaboration and communication within the team. • Proactively sought feedback to enhance service and performance. • Contributed to long-term strategic planning and adaptation. • Emphasized adaptability and flexibility in dynamic business environments. • Built relationships and teamwork through strong interpersonal skills.

Sales Associate (Retail)
Mar ‘19 - Nov ‘21
Brand Station ( Clothing's & Footwear

• Maintained shop area eficiency in a demanding environment, showcasing organization skills. • Engaged customers efectively to discern their needs and preferences, demonstrating strong communication abilities. • Actively pursued sales targets, showcasing a proactive sales approach. • Assisted in inventory management, demonstrating attention to detail and organization. • Exhibited multitasking prowess by addressing customer queries while ensuring shop area organization. • Participated in team meetings and training sessions, highlighting teamwork and willingness to learn.

Retail Experience
Retail Category
High street
Work Environment
Outlet
High street store
Product Category
Menswear
Womenswear
Footwear
Beauty & Fragrances
Watches & Jewelry
Responsibilities
Client Help
Greeting
Complaint handling
CRM
Product demos
Transactions
Returns & Exchanges
Cash register
Upselling
Client Advising
Styling
Packaging
Online orders fulfilment
Product setup
Delivery processing
Product labelling
Inventory control
Order preparation
Open/closing store
Store Maintenance
Health & safety
Stock control
Stockroom management
Languages
Urdu
English
Hindi
Education & Training
Queen Mary University of London
‘24 - ‘24
MSc Banking and Finance,
Aligarh Muslim University
‘20 - ‘23
Bachelor of Science