With extensive experience at Lush Cosmetics, House of Fraser, Morley's Department Store, and Pandora, I excel in customer service, product knowledge, and sales targets. Adaptable to fast-paced environments and passionate about the beauty and retail industry.
As a sales assistant and MUA, I was required to provide a full luxury experience ensuring customers felt both comfortable and safe to receive assistance in receiving the correct product suitable for them whilst remaining both precessional and friendly. This allowed me to expand on my passion in the beauty and retail industry.
As a sales assistant customers were able to consult me regarding products and store policy ensuring I had sufficient product knowledge to support them. Furthermore I learnt to ensure all tasks were done whilst remaining calm in a fast-paced and busy work environment.
Adapted to a fast paced environment, I learnt to adapt and continue to deliver excellent customer service and consistently meet sales targets.
I managed customer service and sales, ensuring excellent client satisfaction and achieving sales through effective communication and teamwork.