Cécilia Tchangoué



Cécilia Tchangoué

Accomplished Retail Manager ★ Leadership Champion ★ Holistic Health Believer ★ Affecting Positive Change

Current Location

London, UK

Cécilia is available for work

For 8+ years, I've had the privilege of leading retail teams to extraordinary success, crafting exceptional experiences and nurturing positive environments. 🌈

🌱 Guiding teams to greatness is my steadfast mission – from coaching for excellence to fostering collaboration, I thrive on transforming challenges into stepping stones.

🌏 Across global brands and thriving startups alike, I've spearheaded new store launches, orchestrated impactful onboardings, and cultivated strong customer relationships. Yet, my leadership philosophy extends far beyond conventional measures. It's rooted in leading with love, vulnerability, empathy, and unwavering courage.

💕 By wholeheartedly embracing these foundational principles, I've cultivated an environment where every team member is not just a contributor, but a valued individual. I believe in the power of vulnerability to bridge gaps and build bridges. I encourage empathy as a catalyst for understanding, and I wield courage to have those necessary, sometimes difficult conversations – all anchored in a deep wellspring of compassion.

🤝 This approach has shaped a dynamic and collaborative work culture, where authenticity and connection drive continuous improvement. In fostering a safe space for open dialogue and personal growth, we've sparked meaningful connections that uplift the team and amplify our collective achievements.

Let's connect and ignite success together! ✨

  • Brands Cécilia has worked with
    • Allbirds
    • Nike
    • Decathlon UK
    • TILOLI
    • John Deere
    • Sullet Group
    • Queens University of Charlotte
  • Cécilia's past titles
    • Flagship Manager
    • Human Resources Manager
    • Department Manager
    • Assistant Department Manager
    • Department Manager
    • Sales Marketing Coordinator
    • Junior Product Manager
    • Sales Assistant
    • Sports Marketing Manager
Work Preference
Location Preference

Open to relocation

Work Pattern

Open to Full time or Part time work

Employment Preference
  • Permanent Positions
  • Freelance Assignments
  • Hourly Consulting

Flagship Store Manager


Oct 2019 - Now

People and Culture Manager


Oct 2017 - Oct 2019

Department Manager


Aug 2016 - Oct 2017

Assistant Department Manager


Oct 2015 - Aug 2016

Responsibilities include leading, inspiring and motivating a team of 80 associates in order to achieve identified goals, utilizing advanced customer service skills and sales techniques to connect cust...

Department Manager

Decathlon UK

Apr 2015 - Sep 2015

My responsibilities include opening and closing the store, managing staff, managing the delivery of goods, merchandising, hitting targets and implementing strategies to improve sales, stock control, a...

  • People and Culture


  • Customer Experience Management


  • Motivational Speaking


  • Store Opening


  • Onboarding


  • Training & Development


  • Customer Service Management


  • Human Resources (HR)









Master's degree

2011 to 2012

Queens University of Charlotte

Bachelor's degree

2006 to 2010

Forsyth Country Day High School

A-Levels Equivalent

2005 to 2006

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