For 8+ years, I've had the privilege of leading retail teams to extraordinary success, crafting exceptional experiences and nurturing positive environments. 🌈
🌱 Guiding teams to greatness is my steadfast mission – from coaching for excellence to fostering collaboration, I thrive on transforming challenges into stepping stones.
🌏 Across global brands and thriving startups alike, I've spearheaded new store launches, orchestrated impactful onboardings, and cultivated strong customer relationships. Yet, my leadership philosophy extends far beyond conventional measures. It's rooted in leading with love, vulnerability, empathy, and unwavering courage.
💕 By wholeheartedly embracing these foundational principles, I've cultivated an environment where every team member is not just a contributor, but a valued individual. I believe in the power of vulnerability to bridge gaps and build bridges. I encourage empathy as a catalyst for understanding, and I wield courage to have those necessary, sometimes difficult conversations – all anchored in a deep wellspring of compassion.
🤝 This approach has shaped a dynamic and collaborative work culture, where authenticity and connection drive continuous improvement. In fostering a safe space for open dialogue and personal growth, we've sparked meaningful connections that uplift the team and amplify our collective achievements.
Let's connect and ignite success together! ✨
Open to relocation
Open to Full time or Part time work
Flagship Store Manager
Oct 2019 - Now
People and Culture Manager
Oct 2017 - Oct 2019
Aug 2016 - Oct 2017
Assistant Department Manager
Oct 2015 - Aug 2016
Responsibilities include leading, inspiring and motivating a team of 80 associates in order to achieve identified goals, utilizing advanced customer service skills and sales techniques to connect cust...
Apr 2015 - Sep 2015
My responsibilities include opening and closing the store, managing staff, managing the delivery of goods, merchandising, hitting targets and implementing strategies to improve sales, stock control, a...
People and Culture
Customer Experience Management
Training & Development
Customer Service Management
Human Resources (HR)
2011 to 2012
Queens University of Charlotte
2006 to 2010
Forsyth Country Day High School
2005 to 2006