With 8 years in the fashion industry, I've mastered customer service and thrived at London Fashion Week. Experienced in sales marketing and administration, I'm passionate about bringing high-quality service to diverse retail environments, fluent in English, Urdu, Punjabi, and Hindi, ready to elevate your team's success.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies. • Established clear budgets and cost controls strategies to meet objectives. • Analyzed and resolved complex resource management issues for optimised scheduling. • Drafted procedural statements and guidelines for company-wide use. • Managed over 50 customer calls per day', or "Increased sales by 10%. • Motivated management and staff teams to consistently deliver high quality, customer-focused service.
• Represented organisations at seminars, conferences and business events. • Led and managed administrative staff to maintain smooth daily operations. • Instituted and built dynamic team of astute and successful administrative professionals to help support all corporate growth and productivity objectives. • Audited office supplies to minimise waste and control expenditures. • Streamlined processes to improve and optimise office operations.
-London Fashion Week (Worked with Management, Designers, Makeup Artists, and Models) -Collaborated closely with management, designers, makeup artists, and models during London Fashion Week. -Assisted with backstage organization, ensuring smooth line-up and coordination of events.
• Organising team schedules, handling staff issues and authorising vacation annual and sick leave
email and in-person to deliver accurate service information. • Monitored inventory needs and worked with procurement team to facilitate supply chain operations. • Created and maintained safe, creative and stimulating environment for children's play. Television Journalist. Dunyia News
it is my own brand, aaiymacreativestudio .