Dweet
Dweet

Muhammed Khais

Economics, Finance, Operations
About

I am experienced in optimising retail operations and enhancing customer relations. Skilled in upselling, inventory control, and stockroom management across high street environments, I adapt quickly to dynamic settings. Basic proficiency in multiple languages aids diverse client interactions.

Previous Brands
Ditto
KATTUMADAM GROUP OF COMPANIES
Jazp.com
Work Experience
Insurance Advisor
Jun ‘24 - Dec ‘24
Ditto

• Advised financially weak in choosing the best policies through analytically tailored recommendations • Helped 80+ clients make informed health insurance decisions by simplifying complex policies, aligning plans with their needs, and fostering trust

Operations Head
Jun ‘23 - Jun ‘24
KATTUMADAM GROUP OF COMPANIES

• Streamlined operations by optimizing product acquisition, enhancing customer relations, and managing employees effectively, resulting in a 30% increase in productivity and seamless sector execution INTERNSHIPS

Human Resources Intern
Dec ‘22 - May ‘23
Jazp.com

• Conducted employee surveys and analyzed feedback to improve workplace culture • Assisted in organizing employee training programs and professional development workshops

Retail Experience
Retail Category
High street
Work Environment
Shopping centre
Product Category
Accessories
Menswear
Womenswear
Watches & Jewelry
Leather goods
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Client Advising
Upselling
Transactions
Cash register
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Languages
Tamil
English
French
Hindi
Malayalam
Education & Training
Queen Mary University of London
‘25 - ‘26
MSc Banking and Finance
Loyola College, University of Madras
‘20 - ‘23
Bachelor of Arts