I have experience in luxury resale and boutique retail, specialising in personalised client service, styling, and visual merchandising. I thrive in fast-paced fashion environments, quickly adapt to new shop floors, and am confident supporting sales, product presentation, and customer needs across high-end and premium retail settings.
Supported day-to-day boutique operations within a fashion-focused environment, contributing to client appointments and personalised styling experiences. Assisted with styling, garment and accessory presentation, and visual merchandising, ensuring products were presented cohesively and to a high standard. Contributed to seasonal displays and the overall visual identity of the boutique. Developed an understanding of customer preferences, product storytelling and the relationship between presentation and client experience.
Delivered a personalised client experience within a luxury designer resale environment, advising customers on designer pieces and purchases. Built rapport with clients through attentive service, product knowledge and an understanding of individual style preferences. Supported styling and product recommendations while maintaining a polished and visually considered shop floor. Developed commercial awareness across luxury fashion, resale and the changing relationship between consumers and designer products.
Supported the beauty brand across digital content, website development and creative projects. Assisted with editing and visual content, developing practical experience in digital brand communication. Gained insight into how visual identity, content and online presentation contribute to a contemporary beauty brand.
Delivered attentive service in a busy, premium restaurant environment. Managed multiple customer requirements while maintaining professionalism, efficiency and attention to detail.
Gained experience within a professional communications environment, supporting media and communications-related work. Developed an understanding of professional brand communication and the importance of clear, audience-focused messaging.
Provided high-level customer service within a premium hospitality environment. Developed strong interpersonal, communication and client-service skills while working in a fast-paced setting.
Mariam was an integral part of the Designer Exchange team. Her energy, passion for luxury brands and her ability to adapt and talk to people of all ages and from all walks of life was second to none. Mariam would be a great addition to any company she works for.