alice duarte


Open to Opportunities

alice duarte

Senior Specialist LG/shoes. Aftersale / care and repair.

Current Location

London, UK

alice is open to new work opportunities


  • Brands alice has worked with
    • 10M
    • Baltayan
    • The Restory
    • Podo orthopedie des mascareignes
    • Cobbler, Cordonnerie Victor hugo
    • CHANEL
  • alice's past titles
    • Cobbler manager
    • Shoemaker
    • Senior Safety Specialist
    • Prosthetic engineer
    • Aftersales Manager
Work Preference
Location Preference

To be discussed

Work Pattern

Open to Full time or Part time work

Employment Preference
  • Permanent Positions
  • Hourly Consulting
  • Freelance Assignments

Aftersales specialist


Apr 2022 - Now

Fashion luxury brand Retail
·B2C Excel
•Implemented efficient administrative processes
•Presented superior customer service and support

Cobbler manager


Aug 2020 - Aug 2021

Traditional cobbler trade B2C
·Customer service
·Data storage
•Managed cobbler shop operations from order logistics to client service
•Ensured clients received made-to-me...

Shoe repair specialist

The Restory

Jul 2019 - Aug 2020

•Shoes repair
•Resolving and reheeling
•Heel recovery
•Admin system
•Mobile position

Senior repair specialist

Mar 2018 - Jul 2019

•Expertly handled reconditioning, including resoling and reheeling of shoes
•Successfully recovered valuable damaged heels for resale
•Revitalized various small leather goods to pristine condition

Prosthetic engineer

Podo orthopedie des mascareignes

Mar 2015 - Mar 2018

Prosthetic medical device company B2C
•Scheduled in-person appointments to accurately measure clients
•Monitored inventory levels of prosthetics and supplies
•Fabricated custom orthope...

  • Customer Service Operations


  • Executive assistant


  • Administrative c suite


  • Shoe Design


  • After Sales


  • Senior artisan








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