Results-driven sales professional with over 7 years of experience in business development, client relations, and luxury product sales. With a strong background in selling high-value goods like jewelry, eyewear, and signage, I have consistently exceeded sales targets through consultative selling, strategic networking, and building lasting client relationships. I have a keen eye for luxury products and thrives in independent, goal-oriented roles. With a natural ability to connect with clients and deliver tailored solutions, I am passionate about expanding market presence and driving growth in competitive industries. Currently pursuing a Master’s in Clinical Mental Health Counseling, which also brings a deep understanding of customer needs and a strong work ethic to all professional endeavors.
Patient Interaction: Greet patients, answer phone calls, schedule appointments, and check patients in for chiropractic adjustments. Membership Sales: Present and sell membership plans and packages to new and existing patients based on their needs and doctor recommendations. Patient Education: Explain the benefits of chiropractic care, address patient concerns, and educate them on wellness programs. Sales Goal Achievement: Actively work toward achieving sales targets for membership sign-ups and package sales. Administrative Tasks: Maintain accurate patient records, manage billing and transactions, and ensure the clinic’s cleanliness and organization. Marketing Support: Participate in marketing initiatives, including social media promotion and community outreach to attract new patients. Customer Service: Resolve patient inquiries, handle complaints effectively, and maintain a positive and professional demeanor.
Real-time Documentation: Accurately record patient information, including chief complaint, medical history, physical exam findings, diagnoses, treatment plans, and orders into the EHR during patient visits. Patient Intake: Gather necessary patient information before the physician encounter, including demographics, insurance details, and relevant medical records. Chart Preparation: Prepare patient charts by compiling relevant medical history and ensuring accurate documentation for physician review.
Lead Generation & Prospecting: Identify and qualify potential customers through networking, cold calling, and market research to build a strong sales pipeline. Customer Consultations: Conduct in-person meetings to understand client signage needs, assess business goals, and propose tailored solutions. Sales Presentations: Deliver engaging presentations on signage capabilities, including design options, materials, and pricing, to secure new business. Site Visits: Perform on-location assessments to measure and analyze signage requirements, considering environmental and customer factors. Relationship Building: Develop and maintain strong client relationships, providing exceptional service and identifying opportunities for repeat business. Quotation Development: Prepare detailed project proposals and pricing estimates with accuracy and competitiveness. Contract Negotiation: Finalize contract terms, including pricing, delivery schedules, and project specifications. Sales Pipeline Management: track sales activities, manage leads, and monitor progress throughout the sales cycle. Market Analysis: Stay informed on industry trends, emerging technologies, and competitor activities to identify new sales opportunities.
Conducting Assessments: Observe client behavior to identify target behaviors, triggers, and reinforcers for personalized treatment planning. Implementing ABA Interventions: Deliver structured interventions, including Discrete Trial Training (DTT), Pivotal Response Training (PRT), and positive reinforcement strategies. Data Collection & Analysis: Accurately record behavioral data during sessions to track progress and adjust interventions as needed. Communication & Collaboration: Maintain open communication with parents, caregivers, teachers, and professionals to ensure consistency in therapy across different environments. Behavior Intervention Plan (BIP) Development: Assist in creating and executing BIPs, outlining strategies to manage and modify challenging behaviors. Progress Reporting: Provide regular updates to stakeholders through detailed reports and data visualization. Crisis Intervention: Respond effectively to behavioral emergencies, applying de-escalation techniques when necessary.
Interpreting prescriptions: Accurately read and understand eye prescriptions to determine the correct lens power and specifications. Patient consultation: Guide patients in choosing suitable eyeglass frames based on facial features, lifestyle needs, and vision requirements. Taking measurements: Measure the distance between pupils, pupillary distance, and other facial dimensions for proper lens placement. Lens selection: Advise patients on lens materials, coatings (anti-reflective, UV protection), tints, and other features to meet their needs. Fitting and adjustments: Fit eyeglasses to patients' faces, making necessary adjustments for comfort and proper alignment. Contact lens fitting: Assist with contact lens selection, fitting, and proper insertion/removal techniques. Ordering eyewear: Create work orders for optical laboratories to fabricate lenses. Inventory management: Maintain accurate eyewear inventory and stock levels. Customer education: Teach patients proper care and maintenance of glasses and contact lenses, including cleaning and storage procedures. Minor repairs: Perform basic frame repairs, such as tightening screws or replacing nose pads. Insurance processing: Assist with processing insurance claims for eyewear purchases.
Customer Engagement: Greet customers warmly, actively listen to their needs, and guide them in selecting jewelry pieces that suit their preferences. Product Knowledge: Gain in-depth knowledge of jewelry items, including materials, styles, and piercing types, to confidently answer customer questions. Sales Techniques: Use effective sales strategies, such as upselling and suggestive selling, to meet individual and team sales goals. Piercing Services: Assist with piercing procedures by explaining options, aftercare instructions, and ensuring customer comfort (if certified). Visual Merchandising: Maintain a visually appealing store display by organizing and rotating merchandise. Inventory Management: Monitor stock levels, report discrepancies, and assist with stock checks to ensure inventory accuracy. Point-of-Sale Operations: Process customer transactions using the POS system, handle returns, and manage payments. Customer Service: Resolve customer concerns promptly and professionally to ensure a positive shopping experience.
Interpreting prescriptions: Accurately read and understand eye prescriptions to determine the correct lens power and specifications. Patient consultation: Guide patients in choosing suitable eyeglass frames based on facial features, lifestyle needs, and vision requirements. Taking measurements: Measure the distance between pupils, pupillary distance, and other facial dimensions for proper lens placement. Lens selection: Advise patients on lens materials, coatings (anti-reflective, UV protection), tints, and other features to meet their needs. Fitting and adjustments: Fit eyeglasses to patients' faces, making necessary adjustments for comfort and proper alignment. Contact lens fitting: Assist with contact lens selection, fitting, and proper insertion/removal techniques. Ordering eyewear: Create work orders for optical laboratories to fabricate lenses. Inventory management: Maintain accurate eyewear inventory and stock levels. Customer education: Teach patients proper care and maintenance of glasses and contact lenses, including cleaning and storage procedures. Minor repairs: Perform basic frame repairs, such as tightening screws or replacing nose pads. Insurance processing: Assist with processing insurance claims for eyewear purchases.
Lens Processing: Accurately measure and cut lens blanks based on prescription details using automated lens edging machines. Quality Control: Inspect finished lenses for defects, ensuring proper centering and alignment. Frame Insertion: Insert lenses into eyeglass frames, making adjustments for a proper fit. Equipment Operation: Maintain and operate optical lab equipment, including lens edgers, bevelers, and lensometers. Order Management: Verify lens orders against prescriptions to ensure accuracy and timely completion. Customer Service: Collaborate with opticians to resolve customer concerns regarding lens quality or fit. Cleaning and Maintenance: Keep the lab workspace clean and organized, ensuring proper equipment upkeep.