Experienced in luxury retail, I specialise in personalised customer service and achieving sales targets. Skilled in product recommendations and resolving inquiries with professionalism. Adaptable and detail-oriented, committed to enhancing customer experiences in fast-paced environments. Proficient in CRM and cash handling.
• Provided exceptional customer service by assisting customers with product selection, queries, and purchases. • Processed transactions accurately using point-of-sale (POS) systems, handling cash and card payments. • Responded effectively to customer inquiries, resolving issues with professionalism and product knowledge.
• Delivered exceptional customer service, addressing individual needs and providing personalized product recommendations to enhance the customer experience. • Assisted in meeting sales targets through proactive upselling and cross-selling techniques. • Responded effectively to customer inquiries, resolving issues with professionalism and product knowledge.
• Provided exceptional customer service by assisting customers with product selection, queries, and purchases. • Processed transactions accurately using point-of-sale (POS) systems, handling cash and card payments. • Managed customer complaints and resolved issues effectively to ensure customer satisfaction. • Collaborated with team members to achieve sales targets and deliver a seamless shopping experience.
• Provided personalized customer service, offering style advice and product recommendations tailored to individual preferences. • Assisted customers with fitting room needs, ensuring a positive shopping experience.Engaged in proactive selling techniques to achieve and exceed daily sales targets. • Built and maintained strong customer relationships to encourage repeat business.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases. • Assisted customers with signing up for store loyalty programmes and provided details about key benefits. • Shelved and merchandised new products in visually appealing, organized displays to engage customers.Cultivated loyal, profitable customer relationship
• Handled transactions efficiently, using the point-of-sale system, and maintained accuracy in cash handling. • Resolved customer inquiries and complaints professionally, maintaining a high level of customer satisfaction. • Collaborated with team members to achieve sales targets and contributed to overall store performance.
• Provided service with a smile, offering courteous, helpful advice to best meet customer needs. • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases. • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Assist in various administrative tasks such as data entry, filing, scheduling, etc. • Learned about the different aspects of business operations such as finance, marketing, human resources, etc. • Developed skills in communication, teamwork, problem-solving, and leadership
• Analysing data to identify high-quality leads. • Tracking and analyzing email campaign performance. • Providing regular reports on lead generation activities
• Worked energetically to maintain efficient operations during peak trading hours. • Assisted customers in locating specific items to boost satisfaction. • Resolved customer complaints and process issues with proactive problem-solving skills.