Passionate about retail and team development, I thrive on driving success and fostering growth. With a knack for maximizing sales and inspiring teams, I'm dedicated to creating environments where everyone can flourish. Multilingual and with a degree in International Business, I bring a global perspective to every challenge. Let's make retail exceptional together.
• Oversaw Outer London area – 12 locations, 6 standalone stores and concessions. Combined turnover of 6M. • Total headcount of 45+ employees. • Record area in sales in 2021 +50% comp and 2022 +5% comp, new store opening and preparation for Mega store refit in 2023. • Monitored daily sales, core KPI& soft KPI achievement across the areas identifying strength and opportunities with in. 5 Store Manager awards won for 2022 performance in categories- best sales vs comp, best stock take, best CRM capture, best lift in ATV, best SS. • Assisted Retail Operations with project development team, trialed and rolled out-live SS availability, successful click and collect launch. • Accomplished Top area for e-learning completion rate 2021/2022/2023. • Delivered overall area NPS score of 95% and Mystery shop at 85%.
• Team of 15 with 2M turnover. • Recovered YTD deficit by 25% over 6 month period.. • Enrolled new Service Leader training program to the rest of the management team in store and region. • Reduced stores shrink by 30% over 3 month period. • Delivered positive comp in 2019 and achieved ¾ quarterly store bonuses.
• Team of 16 (stock supervisor, 10 BOH employees, 5 cashiers and head cashiers) • Closed FY 2018 with positive spread 10 and conversion up by 15% vs. LY. • In charge of stores Recruitment, scheduling, payroll submission. • Ensured Health and Safety procedures are always complied with. • The investigations of Customer Satisfaction Levels and resolving any issues; • Ensured that stockrooms standards are in line with companies expectations. • Maintained stock file accuracy and cleared any discrepancies. • Organized clientelling events in cooperation with marketing team for Deloitte and Vogue UK reaching the set sales targets for the events.
• Team of 25 including 3 supervisors, 14 M turnover • Ensured an elevated level of sales and service is practiced by all associates; lead by example. • As anacting up Store manager received a quarterly mystery shop of 92%. • Ensure all sales-related policies and procedures are maintained daily. • Demonstrated an in-depth knowledge of the merchandise, and develop product knowledge among selling staff,daily,weekly training sessions; • eBuild and maintaidn repeat clientele by utilizing personal client book and assisting staff with utilizing theirs • Oversaw physical security, store cash controls, and inventory management, store passing with excellence every LP audit.
Anete is a hard working individual I would recommend Anete to any company looking for a dedicated employee who always worked with her team on producing the best of results. Team player was always available and worked well with her team as well as her colleagues Anete previously in her line of work, worked in a company in which the business can be quite complex but showed initiative and creativity to accomplish tasks.