With hands-on experience at Westside and Reliance Retail, I deliver excellent customer service, efficient payment handling, and maintain organised displays. I thrive in fast-paced environments, adapt quickly to changing shop floor needs, and am flexible for part-time sales roles in Manchester, including weekends.
Worked on Seating Solution, Font Optimization, B2B Product Revamp (Custom Forms, Affiliate Dashboard, Event Integrations), SEO Enhancements, and End-to-End Seatmap Organizer Dashboard Impact: Reduced seatmap delivery time from 2 days to 2 hours, enhanced UX and SEO visibility, fixed thousands of pages from no-index status, delivered a flagship seatmap dashboard adopted by organizers platform-wide
Managed high-volume customer queues efficiently while maintaining accuracy and speed at the checkout counter. Processed cash, card, and digital payments while ensuring billing accuracy and smooth transaction handling. Delivered friendly customer service, resolving queries and maintaining a positive shopping atmosphere during peak hours.
Assisted customers in selecting products, offering guidance on colours, sizes, and pricing to enhance their shopping experience. Maintained store presentation by folding garments, shelving clothes, and ensuring an organized and appealing display. Supported daily operations by handling sales, clearing transactions, and completing inventory checks at the end of the day.