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Open to Permanent
Open to Permanent

Sophie Metzker

CHIEF BRAND OFFICER / RETAIL EXECUTIVE @L’OREAL & LVMH. STRATEGIC ADVISORY in marketing, retail and clienteling.
About

Solid marketing and retail leader with high client orientation and P&L optimization skills, I am used to manage complexity and build effective teams within the luxury industry. Passionate, innovative, result-driven, I am recognized for my ability to grow Brands strategically and operationally and empower creative organizations to generate profitable business. At ease in entrepreneurial and corporate environments with international scopes, I am at my best in acceleration or transformation journeys in a context of respectful, collaborative and inclusive team work. My management is generous, trust-based, meaningful, leading my teams to reveal their potential in a “get things done” entrepreneurial mindset. - EXPERT IN MARKETING AND DIGITAL - EXPERT IN RETAIL - STRATEGIC KNOW-HOW TO GROW BRANDS AT GLOBAL AND LOCAL LEVEL - PARTNER HARMONIOUSLY WITH CREATIVE TALENTS - MANAGE MULTI CULTURAL TEAMS - EMPOWER PEOPLE TO REACH HIGHER GOALS - BUILD CLIENT CENTRIC ORGANIZATIONS - P&L OPTIMIZATION

Previous Brands
SDV Consulting
JOTT (Just Over The Top)
Longchamp
Louis Vuitton
LVMH
Rémy Cointreau
L'Oréal
Work Experience
Strategic advisor
Jan ‘25 - Now
SDV Consulting

Help you build "future-proof" Brands. > UNDERSTAND > ASSESS > ADAPT > ACCELERATE Tailored results-oriented solutions to elevate brand desire, consideration and customer engagement leading to growing business performance. I help provide measurable outcomes and cost-effective execution (mkg/digital/retail)

Chief Marketing and Digital officer
Mar ‘24 - Nov ‘24
JOTT (Just Over The Top)

Revised Brand platform to elevate the Brand and position Jott for the future. FW24 campaign and Denham collab. E-com optimisation and acceleration. Shareholders weekly reporting.

Chief Marketing & Communication Officer
Apr ‘23 - Feb ‘24
Longchamp

Revised brand platform. SS24 Upgraded brand communication (artistic direction, image, events, collaboration and pop up). +30% growth.

Store Director
Nov ‘16 - Mar ‘23
Louis Vuitton

Parisian flagship. Performance management through innovation, clienteling, talent management (96 people) and continuous improvement of operations. Maximization of retail KPI (recrutement and engagement rate of local clients, TT, SPT, UPT, ST, X-sell, NPS, productivity and development of the House strategic activities such as Perfumes, High Jewellery and Watches, Exotic skins...). Revenues x2,4.

KENZO Fashion - Global Chief Marketing & Communication Officer
Jun ‘12 - Oct ‘16
LVMH

Full Brand relaunch. On and off line communication strategy. Launch of e-commerce. Merchandising. Creation et management of 8 departments : visual arts, digital, e.commerce/crm, architecture, VM, PR, events, media. Creation (packaging and advertising) of KENZO WORLD perfume.

International Vice President Marketing & Sales
Mar ‘09 - Jun ‘12
Rémy Cointreau

Direction marketing mondiale, communication et ventes Stratégie de distribution JV/tiers/en propre Piper-Heidsieck "Bodyguard" Piper-Heidsieck by Jean-Paul Gaultier "Black Cancan" Piper-Heidsieck by Christian Louboutin "Le Rituel" Piper-Heidsieck by Jaime Hayon "Piper Crush" Charles Heidsieck : refonte de l'identité visuelle complète et création du nouveau flacon "typically Charles"

Directrice marketing international Giorgio Armani
Feb ‘05 - Feb ‘09
L'Oréal

Création du pole skincare Création, ouverture et deploiement du 1er Spa Armani au monde : Tokyo (nov 07) - architectes partenaires : Marc Newson et Massimiliano Fuksas

Chef de goupe marketing grande conso
Jan ‘96 - Jan ‘05
L'Oréal

L'oreal Paris, Garnier, LaScad. 4,5 ans de marketing opérationnel Pays et 4,5 ans de marketing développement international

Languages
French - Native
Italian - Native
English - Fluent
Spanish - Basic
References
Anthony Ledru
Direct manager - CEO TIFFANY, Louis Vuitton
Nov 2016 - Mar 2023

Sophie has done an excellent job during her time at LV combining sharp vision and flawless execution. A strong leader with a crave to win and inspire. Available for more feedback if needed!

Paris, France