Fiss Zewdie

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Open to Opportunities

Fiss Zewdie

Concession Team Lead (Selfridges, London)

Current Location

London, UK

Fiss is open to new work opportunities

Dynamic Sales Manager with strong commercial and business acumen combined with an inspirational and motivational leadership style. Proven ability to maximise profit on sales and store performance through setting challenging and realistic targets for the team. Solid leadership skills; able to build and guide top-performing retail teams. Passionate about customer service and continuous improvement and able to manage change successfully. Adept at prioritising conflicting demands and communicating effectively with colleagues, suppliers and internal departments to meet company objectives.

  • Brands Fiss has worked with
    • Waterford Wedgwood Royal Doulton
    • The White Company
    • Base Childrenswear
    • Moss Bros. Group Plc
    • Zekel Tennis Limited
    • .
    • Tryano
    • Harrods
    • Kenneth Green Associates ( Harrods)
Work Preference
Location Preference

To be discussed

Work Pattern

Open to Full-time work

Employment Preference
  • Permanent Positions
Experience

Concession Team Lead (Selfridges, London)

Waterford Wedgwood Royal Doulton

Jun 2022 - Oct 2022


• Supervise the training, development, and motivation of the new starters to achieve the highest possible levels of customer service and performance with the help of the Brand Development Manager
• ...

Supervisor

The White Company

Jan 2022 - May 2022


• Supervise the team to optimise the customer experience as part of TWC multi-channel strategy
• Supervise the training, development and motivation of staff in order to achieve highest possible leve...

Sales Advisor Temp

The White Company

Oct 2021 - Jan 2022


• To provide excellent customer service and surpassing customer expectations at every Opportunity
• To identify customer needs and answer product related questions. Be able to respond to queries on ...

Assistant Store Manager

Base Childrenswear

Sep 2019 - Jun 2020


• Assist the Retail Store Manager in planning and implementing strategies to attract customers
• Coordinate daily customer service operations (e.g. sales processes, orders and payments)
• Track the...

Assistant Store Manager

Moss Bros. Group Plc

May 2018 - Sep 2019


• Leading and developing a team and delivering excellent customer service that in turn helps maximise sales for the business, both in stores and online.
• Ensuring the store standards support the Mo...

  • Retail

    (Advanced)

  • Customer Service

    (Advanced)

  • Teamwork

    (Advanced)

  • Leadership

    (Advanced)

  • Management

    (Advanced)

  • Luxury Goods

    (Advanced)

  • Marketing

    (Advanced)

  • Fashion

    (Advanced)

English

Fluent

Not specified.

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