I bring strong attention to detail and compliance from my experience in content moderation, with proven ability to follow guidelines and work efficiently in fast-paced environments. I am adaptable, quick to learn new systems, and dedicated to delivering excellent service on the shop floor.
Content Moderation & Compliance: - Reviewed and moderated specific content, ensuring adherence to community guidelines and legal policies. - Successfully reduced policy violations through proactive content review and enforcement of moderation protocols. - Collaborated with legal and trust & safety teams to refine moderation policies, resulting in clearer guidelines for both moderators and players. Community Safety & Player Engagement: - Integrated into a project to identify and mitigate toxicity in in-game chat and forums, reducing reports of harassment. - Developed automated flagging rules with AI moderation tools, increasing efficiency and reducing manual workload. Incident Management & Crisis Response: - Investigated and escalated high-risk content and user reports, preventing potential safety threats and platform abuse. - Played a key role in handling a major community incident by collaborating with internal teams and implementing stricter content monitoring. Special Projects & Process Improvement: - Assisted in the rollout of a new moderation tool, providing feedback that enhanced efficiency and user experience for the moderation team.
Training programare în Windows (packaging)