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Open to Permanent
Open to Permanent

Adam Moursy

Waiter
About

With a strong background in customer service and task management, I excel in dynamic retail settings. Fluent in English and Arabic, I adapt quickly to new processes, ensuring seamless operations and exceptional service in fast-paced environments.

Previous Brands
The Feathers Pub
Skyline Bar
Blue Arrow Warehouse Operative Agency
Work Experience
Warehouse Operative
May ‘24 - Feb ‘25
Blue Arrow Warehouse Operative Agency

–Accurately tracked, received, and stocked incoming shipments using inventory systems. –Picked, packed, and processed customer orders with attention to speed and accuracy. –Operated forklifts and pallet jacks safely to transport heavy goods (if applicable). –Performed physically demanding tasks in fast-paced environments for extended periods. –Worked closely with coworkers to meet daily quotas and improve workflow efficiency. –Prioritized tasks and met tight deadlines in a high-volume environment. –Followed OSHA regulations and company safety protocols to maintain a safe work environment. –Identified and resolved inventory or logistical issues with minimal supervision. –Ensured accuracy in order picking, packing, and shipping to reduce customer returns. –Quickly adjusted to changing priorities, seasonal demands, and new processes or technology.

Bartender
May ‘21 - Dec ‘21
The Feathers Pub

-Displayed and restocked supplies by following guidelines -Operated cash registers with proficiency during high-volume visiting times. Processed sales, exchange and refund transactions efficiently to reduce customer waiting time -Assisted customers with additional questions for optional advice, elevating client service -Poured drinks with care to maintain quality and presentation -Preformed accurate cash counts at store opening and closing

Bartender/Waiter
Jan ‘09 - Apr ‘23
Skyline Bar

-Provided exceptional customer service by promptly greeting guests, taking orders, and delivering drinks and food in a fast-paced bar and dining environment. -Maintained and organised and clean bar area, including stocking supplies, cleaning glasses and utensils, and monitoring inventory levels. -Engaged with customers in a friendly and professional manner, offering recommendations and suggestions to enhance their experience and ensure customer satisfaction. -Collaborated with kitchen staff and management to ensure timely and accurate delivery of food orders, maintaining a seamless flow of service. -Handled cash and credit transactions accurately, balancing cash register at the end of each shift, and providing guests with accurate bills. -Collaborated with bartenders and servers to maintain a smooth flow of service, promptly clearing empty glasses and plates from tables. -Interacted with customers in a courteous and professional manner, answering questions, providing directions, and attending to their needs.

Retail Experience
Retail Category
Other
Work Environment
Department store
Responsibilities
Greeting
Complaint handling
Product setup
Health & safety
Order preparation
Store Maintenance
Open/closing store
Returns & Exchanges
Transactions
Cash register
Client Advising
Client Help
Recommendations
Vikramjit Kalsi
Worked in the same group - Bartender, The Feathers Pub
May 2021 - Dec 2021

Adam was a good colleague with a amazing work ethic, he always knew what to do at what times, knew how to manage himself, and work in a group. Not only was he a good worker, but also a good friend in the workplace too, he always knew how to lift everyones spirits if people were down, and just a joy to work with.

Languages
English - Native
Arabic - Fluent
Education & Training
Kings College London University
master's for History BA
Cox Green
‘17 - ‘22
A-Level's