A highly capable individual who has a collaborative approach to project work. Demonstrates patience, professionalism, and a positive attitude when performing tasks. A talented person that adapts easily to accommodate client needs and new tasks. Highly organized and dependable, a candidate that is successful at managing multiple priorities and projects with a positive attitude in a highly accurate way. A very effective team player capable of working across multiple teams and disciplines.
• Scheduled member meetings using various computer systems. • Answering questions from members and potential members via telephone, email and in person • Maintained the reception, and office space areas, ensuring consistently positive first impressions from customers. • Greeted customers warmly and provided a positive, smooth check-in experience. • Resolved and managed problems, escalating as necessary to management. • Managed beverage, bar and snack areas in reception. • Was responsible for the opening and closing procedures across multiple floors of the building involving various multinational and media companies. • Liaised with TikTok staff to deliver and organize events. • Acted as a single point for Burberry staff and customers making sure the guests were satisfied. • Provided front of house services for multiple financial services and media company clients.
• Acted as a first point of contact for all hotel guests. • Maintained clean and tidy reception areas, ensuring consistently positive first impressions. • Liaised with theme park, restaurants, maintenance and guest services departments to coordinate activities and resolve issues. • Handled customer payments and reservations using computerized systems. • Resolved customer and various departments queries and complaints, escalating them if required. • Answered and transferred calls to designated recipients. • Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards. • Managed and acted as a first point of customer contact for various events being conducted in the hotel. • Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses, and wiping down surfaces. • Provided friendly, courteous service, maximizing positive customer satisfaction ratings. • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability. • Maintained bar stocks, replenishing daily as necessary. • Cleaned, sanitized and organized food storage racks and bins, maintaining exceptional hygiene standards. • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns. • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders. • Kept areas clean and clear of debris, minimizing risks to guests and staff. • Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene. • Delivered exceptional service by greeting and serving customers in timely, friendly manner. • Checked in with customers during meals and events to check orders were received correctly and the guests' expectations were met.
• Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses, and wiping down surfaces. • Provided friendly, courteous service, maximizing positive customer satisfaction ratings. • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability. • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns. • Prepared mixed drinks and poured wine, beer, and non-alcoholic beverages within target service timeframes. • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests.
• I have set up a business on my own that is generating £12,000 per annum on a part time basis. • Travelled to studios and set locations, arriving ahead of time, and prepared for shoots. • Designed and maintained my business TikTok, Facebook and Instagram sites to advertise my modeling portfolio. • Set up my own website to showcase my portfolio to clients. • Demonstrated excellent awareness of space and lighting to make best use of location. • Built professional, lasting relationships collaborating with brands to help in promoting their products and services. • Cooperated with stylists, designers and hair and make-up artists to fulfil project brief. • Displayed clothes and accessories to large audiences at catwalk shows and followed designer creative briefs. • Identified customers' needs and adapted modelling to suit. • Attended garment fittings ahead of photoshoots and catwalk shows. Styled and accessorized items to fit fashion mood boards.
• Providing various catering duties at locations across the site. • Upheld outstanding levels of cleanliness through methodical clean-as-you-go approach. • Ensured cleanliness and usability of crockery, cutlery, and utensils for smooth-running, high-functioning kitchen operations. • Addressed customer questions and concerns with knowledge of menu items, ingredients, and allergens. • Loaded and unloaded silverware and dishes into and from dishwasher. • Improved transportation flow between kitchen and service teams, minimizing customer wait times.