As a results-driven Events and Operations Manager, I bring extensive experience in…
• Managed end-to-end event delivery for conferences, exhibition stands, and live events including the British Grand Prix, ensuring seamless execution and client satisfaction. • Built and maintained long-term client relationships by understanding their needs and delivering tailored solutions. • Developed and implemented strategic plans to align client objectives with innovative creative solutions.
I'm responsible for providing Audio Visual equipment for exhibitions, conferences, live events, virtual events, retail, and hospitality. I work closely with clients to create immersive and innovative experiences, ensuring their events are a success.
• Led the setup and management of the new events department, including hiring team members and ensuring office tasks are organized. • Spearheaded the launch of a wedding venue for summer 2024, involving initial planning, designing packages, and liaising with vendors and local councils. • Designed event concepts, applied for licenses, sourced venues and vendors, managed budgets, and created social media campaigns.
Organising and planning outdoor events. -Liaising with entertainment providers and vendors to make sure events run smoothly and that everyone complies with local and government guidelines and regulations. -Creating social media posts and campaigns to promote the events at Lamport Hall. -Designing posters, flyers, banners and road signs on Adobe Photoshop to help advertise the events. -Working to budgets and organising multiple excel spreadsheets at one time for all the different events through the year. -Organising catering for all of the events, from private chefs to food vans. Administration -Working alongside the rest of the team to make sure that the property is maintained and runs as smoothly as possible. -Networking, creating a strong and reliable list of contacts. -Excellent customer service, helping customers with anything that they need, from advice on what events to attend, help buying tickets, listening to feedback they give. Working in person and on the telephone to build relationships with the customers. - Helping tenants with any issues they have with the properties they rent from the Hall. - Creating invoices. - Communicating with the board of trustees and organising all of the volunteers to ensure meetings and events run smoothly and effectively.
o Responsible for the day-to-day cleaning of the Hall and other properties within the estate. o Helping with the setting up, taking down, and running of events. o Working as part of a team to make sure everything runs smoothly.
o Helping and supporting the first-year university students with personal and academic issues during their initial year of study.
• Completed commissions for occasion wear including mother of the groom outfits. • Worked personally with clients to ensure the garment/outfit met their exact specifications. • Conducted fittings throughout the design and manufacture process to ensure a perfect fit.
o A one-week work placement in the Fantasie design department. o Creating my own collection of lingerie which I presented to the rest of the design department at the end of my placement.
o I worked alongside the owner and full-time butcher as well as other part-time sales assistants. o Handling queries and responding to requests from customers. o Handling large amounts of money, cashing up, giving correct change and using an electronic till for card and cash purchases. o Helping to organise and plan events as well as helping to run the events. o Completing mass catering for festivals and other larger scale events.