Dweet
Dweet
Open to Permanent
Open to Permanent

Yafatou Cham

Customer-focused professional with POS, cash handling and fast-paced service experience.
About

Thoughtful, ambitious, and detail oriented, I bring a personal brand of positivity, professionalism and authenticity to any environment I find myself in. My desire to perform to a high standard is supported by my experiences which allow me to balance a realistic understanding of the customer service environment and a willingness to learn more. As an employer, Dweet embodies the values and qualities that I seek in a customer facing role. Flexibility and talent have been traits I have always strived to cultivate, giving me the skills needed to be an agile, confident worker both individually and as part of a supportive team. Prior customer experience in the challenging London Carnival environment, a special education public event, and tutoring primary school students have sharpened my natural ability to connect, build rapport with and engage with multiple groups to meet their needs, making me a natural fit for a customer facing role with Dweet. As an avid consumer of beauty products, my appreciation for high quality, targeted care extends to my desire to have customers looking and feeling their best. Having completed my A Levels, I now seek to focus on my skills development full time for the summer before starting at Kings College London in late September, eager and available to start immediately.

Previous Brands
VOLUNTEER LONDON CARNIVAL VENDOR
SEND CELEBRATION EVENT VOLUNTEER
SAAFI
BRENT YOUTH PARLIAMENT
Embresso
Work Experience
VOLUNTEER LONDON CARNIVAL VENDOR
Aug ‘25 - Aug ‘25
VOLUNTEER LONDON CARNIVAL VENDOR

-Maintained a presentable, hygienic, organised working space, attracting customers -Sold 200+ individual products using electronic POS machine, handling £400+ in transactions independently -ability to adapt and work cohesively with previously unknown colleagues, creating a harmonious productive work environment -commended ability to adapt to environment and provide warm customer service

SEND CELEBRATION EVENT VOLUNTEER
Jun ‘25 - Jun ‘25
SEND CELEBRATION EVENT VOLUNTEER

-Celebratory event for young people aged 14-25 with special educational needs (SEND) -set up/monitor wellbeing space, supporting sensory needs of disabled guests -served refreshments to guests, engaging with guests -coordinated photo ops for social media with GDPR guidelines in mind

KS2-KS4 TUTOR
Apr ‘25 - Nov ‘25
SAAFI

-community-based organisation supporting learning outcomes for disadvantaged groups -Provided specialised, curriculum-aligned support to children aged 6–16 with patience and attentiveness -Tracking of student progress with targeted practise/ homework assignments to improve academic performance -Support for SEND kids with specialised support plans

Retail Experience
Retail Category
High street
Work Environment
Outlet
Pop-Up
High street store
Product Category
Other
Responsibilities
Greeting
Client Help
Complaint handling
Client Advising
Transactions
Cash register
Packaging
Inventory control
Product labelling
Store Maintenance
Open/closing store
Health & safety
Languages
English - Native
French - Basic
Education & Training
ST DOMINIC'S SIXTH FORM COLLEGE
‘24 - ‘26
A Level
high school
ST CLAUDINE'S CATHOLIC SCHOOL FOR GIRLS
‘19 - ‘24
GCSE
high school