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Open to Permanent

Moosa Shiaz

Results-driven retail professional with leadership experience in both hospitality and fashion retail.
About

I bring hands-on experience in fashion and supermarket retail, excelling in customer service, sales, and stock management. Comfortable leading teams or supporting on the shop floor, I thrive in fast-paced settings and am passionate about delivering excellent service and maintaining high visual merchandising standards.

Previous Brands
Argos
Atlas
Very Clothing
Bomer Clothing
Sahadath Mart
Work Experience
Sales Advisor
Jun ‘25 - Aug ‘25
Argos

Delivered excellent customer service and supported customers with product selection, queries, and after-sales assistance. Handled POS transactions, returns, and refunds with accuracy and efficiency. Contributed to achieving sales targets through upselling and cross-selling. Maintained stock levels and store presentation.

Retail Assistant
Jan ‘25 - Apr ‘25
Bomer Clothing

Assisted customers with queries and ensured a positive shopping experience. Replenished stock and maintained organized displays. Supported team operations in achieving sales targets.

Team Leader
Jun ‘24 - Dec ‘24
Very Clothing

Led a sales team on the shop floor, delegating tasks and monitoring performance. Supported management with staff training, rota planning, and meeting sales targets. Maintained store presentation and visual merchandising standards. Acted as first point of contact for conflict resolution with customers and staff.

Asst Manager
Feb ‘23 - May ‘24
Atlas

Handled tills and processed transactions accurately. Assisted customers with inquiries and ensured excellent service. Helped organize store layout and maintained operational efficiency.

Retail Assistant
Mar ‘21 - Oct ‘22
Sahadath Mart

Worked part-time from 2021–2022 supporting supermarket operations. Handled customer service and assisted shoppers with queries. Managed stock control, replenishment, and shelf organization. Contributed to smooth day-to-day running of a busy retail environment.

Retail Experience
Retail Category
High street
Work Environment
Boutique
Department store
Shopping centre
Travel retail
Outlet
Product Category
Menswear
Accessories
Womenswear
Footwear
Responsibilities
Greeting
Cash register
Packaging
Product labelling
Stockroom management
Styling
Product demos
Client Advising
Complaint handling
Recommendations
Nihal Sheikh
Worked in the same group - Sales associate , Very Clothing
Jun 2024 - Dec 2024

He was a very fun and interesting person to work with , he never made me feel left out and always ensure that there were no room for mistakes

Languages
English - Fluent
Arabic - Basic
Hindi - Native
Malayalam - Native
Kannada - Native
Japanese - Basic
Education & Training
University of East London
‘25 - Unknown
International Business Management
MSc
St. Aloysius Deemed University, Mangalore
‘21 - ‘24
Business Administration
Bachelor