Proficient manager with extensive experience in hospitality, specialising in recruitment, payroll, HR, performance management, stock management, events and H&S procedures. I am a highly organised, imaginative, reliable, efficient and personable person who is driven to consistently achieve outstanding results in challenging environments. Excels in problem solving, listening and communicating with guests, staff and senior managers. I have over 5 years' experience in a range of hospitality establishments working as waitress and progressing to management positions where I am now manager at SumosanTwiga in Knightsbridge.
Open to relocation
Open to Full-time work
Sep 2022 - Present
Well experienced manager in charge of restaurant and nightclub operations. Working along with high profile people, dealing with recruitment, HR , administrative tasks many more.
the House of Koko
Apr 2022 - Aug 2022
- Setting up new standards, procedures from the scratch
-Working across departments to ensure members are offered the best experience possible
-Working along with high profile members (celebrities o...
Assistant Grand Café Manager
Jun 2018 - Apr 2022
- Overseeing teams of staff ensuring guests receive an outstanding level of service throughout their stay. Answering guest queries and following up positive and negative feedback
Feb 2017 - May 2018
- Ensuring high levels of customer service are provided to guests at all times. Receiving feedback from customers
-Responsible for all recruitment processes as well as implementing training initiativ...
May 2016 - Feb 2017
- Supervising and managing staff across shifts to ensure high levels of customer service at all times.
-Implementing training initiatives for all staff to ensure high levels of product knowledge and ...
Always happy and bubbly