Experienced retail professional with expertise at John Lewis, skilled in customer service, stock management, and maintaining cleanliness. Proven adaptability across roles ensures customer satisfaction in fast-paced settings. Native English speaker.
Ensured safety of customers was kept by keeping floors clean and bars tidy. Collected glasses and cleaned any potential hazards such as spillages and/or broken glass. I also maintained stock levels behind the bar when running low to prevent slower service to customers.
I greeted customers and helped them with any and all queries about technological items as I worked in the tech department. My great customer service skills even allowed me to achieve a positive 'voice of the customer' feedback after helping a customer. I was ultimately responsible for working on the shop floor greeting, informing and selling, however I also had other duties of helping newer starters learn the systems we used and would often time he flexed onto other floors to aid when running short on staff.
During my time at McDonald's I was responsible for ensuring food is cooked to a strict standard while maintaining cleanliness in and around my station in a fast paced environment. I would always take the initiative of helping anyone who required it (without intruding) and my hard work resulted in me gaining 'star of the shift' three shifts in a row – I achieved this 5 times in total however.