Bilal Mushtaq

Author | Sales Professional

Dynamic, customer-focused sales professional with a proven tra ck record in fast-paced environments. A dependable team player with exceptional communication skills and a remarkable work ethic, dedicated to building lasting customer connections.

Previous Brands
Citi & Co
Commercial City Group
London real estate
Work Experience
Lettings agent
Aug ‘23 - Oct ‘23
London real estate

• Negotiated contracts and terms with agents and talent by attending meetings and creating deals. • Negotiated collective bargaining agreements. Organized and detail-oriented with a strong work • • • • • •

Junior waiter
Jan ‘23 - Aug ‘23

• Created welcoming and comfortable environment for guests. • Folded napkins and prepared silverware sets to provide adequate supply for host station. • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest. • Maintained customer satisfaction by clarifying

Financial Sales Executive
Oct ‘22 - Mar ‘23
Commercial City Group

• Strong level of computer skills which include emailing, Microsoft office, excel, and word. • Assisted with day-to-day operations, working efficiently and productively with all team members. • Strengthened communication skills through regular interactions with others. • Learned and adapted quickly to new technology and software applications. • Identified issues, analyzed information and provided solutions to problems. • Achieved KPI's and sale targets efficiently.

Telesales Agent
Feb ‘21 - Jul ‘21
Citi & Co

• Handled high-volume telemarketing operations with expert use of client management software and computer dialing. • Answered questions about company offerings with knowledgeable responses about products and services. • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses. • Built relationships with customers using strong persuasion and active listening skills. • Achieved aggressive weekly quota of £800 commission consistently. • Set and achieved company defined sales goals.

Retail Experience
Retail Category
Work Environment
High street store
Shopping centre
Product Category
Watches & Jewelry
Client Help
Online orders fulfilment
Stockroom management
Store Maintenance
Education & Training
South Thames College
Unknown - ‘22
English GCSE [Passed]
City of Westminster College
Diploma Business Administration L3
South Thames College
Unknown - ‘20
Business Administration L1 Diploma