I have strong retail experience at The Perfume Shop, WHSmith, Heathrow Airport, and Marks & Spencer, excelling in customer service, sales, and till operation. I adapt quickly to new environments and thrive in fast-paced retail settings, always focused on delivering a positive customer experience.
Supported customers with enquiries about energy, broadband, and insurance services Resolved technical issues and billing concerns in a professional manner Maintained high customer satisfaction while working as part of an agency team
Assisted international travellers, operated tills, and restocked stock
Greeted customers, promoted products, and hit sales targets
Managed front-of-house team, trained staff, resolved customer issues Maintained stock levels and store standards
Delivered service in high-pressure retail settings to a global customer base
Prepared and served food for large-scale events and match days Operated within fast-paced kitchen environments under pressure Followed food hygiene, health, and safety regulations consistently Worked collaboratively across kitchen sections including prep, grill, and plating Contributed to smooth kitchen operations during live events and concerts
Operated tills, restocked shelves, handled returns professionally