Hello folks, I am Shubham Kanagal, 24 years old. I am currently pursuing an MBA-Luxury Brand Management from Glasgow Caledonian University (London Campus) and am keen to get to know about Luxury market which will be playing a huge role for gathering experience and applying it in the real world.
Working as a full-time sales assistant for Laduree in Harrods, one of the leading luxury department store in London • Ensuring the retail layout is well presented at all times and restocking if necessary. (Visual Merchandising) • Communicating with the customers professionally. • Providing friendly, courteous and professional service at all times • Being responsible in dealing with cash transactions, opening and cashing up the till at the beginning and end of business.
Working in a Luxury retail environment as a Sales Associate at Harrods, providing personalized customer service, demonstrating exceptional product knowledge, following GDPR and developing quality customer relationships in order to achieve business objectives while also serving as an ambassador for the Harrods values and brand.
• Covering all levels of events from a small sporting event to a large stadium concert merchandise. • Working with a wonderful team as a team leader for achieving sales also simultaneously serving as a Merchandising Assistant.
Provided exceptional customer service, which included: • Renting a car and giving a brief about car lease, • Handling and reporting data of Ola/Uber. • Reporting car services pending, alloting cars and assisting drivers.