About
With 2 years of experience in fashion retail, I excel at customer service, sales, and maintaining a vibrant shop floor. Skilled in product recommendations and resolving queries, I adapt easily to new environments, bringing dedication and enthusiasm to any retail team.
Previous Brands
K.S Clothing
Outfitters
Work Experience
Retail Sales Assistant
Apr ‘22 - Mar ‘23
Outfitters
• Greeted and received customers in a welcoming manner. • Used open-ended questioning to understand customer needs and recommend appropriate products. • Resolved customer queries using active listening and problem-solving skills. • Responded to customer complaints, diffusing tension and reporting feedback to supervisors for service delivery improvement. • Displayed merchandise at strategic locations and kept fixtures full and tidy to attract visitors and maximize sales
Retail Sales Associate
Dec ‘19 - Jun ‘21
K.S Clothing
Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Work Environment
Boutique
Flagship store
High street store
Product Category
Womenswear
Menswear
Responsibilities
Greeting
Storytelling
Client Help
CRM
Styling
Client Advising
Cash register
Packaging
Transactions
Product labelling
Inventory control
Order preparation
Languages
English
Education & Training
Kingston University
‘23 - ‘24
MSc. Markeing, Communications & Advertising
Marketing
Bahria University
‘16 - ‘19
Masters in Business Administration
Business Administration and Supply Chain Management