I have hands-on experience in luxury beauty and fragrance retail, excelling in sales, customer service, and visual merchandising. I’m skilled in personalised consultations, inventory management, and thrive in fast-paced environments, adapting easily to various shop floor roles across boutiques, department stores, and pop-ups.
Deliver advanced aesthetic treatments using Soprano laser technology, ensuring safe and effective client results. - Conduct detailed consultations, develop custom treatment plans, and maintain accurate client records. Manage appointment scheduling, stock inventory, and clinic hygiene compliance. Process payments, handle client inquiries, and maintain confidential documentation.
Performed advanced skin treatments (laser hair removal, micro-needling, radio frequency). Managed client bookings, processed transactions, and maintained treatment records. Ensured compliance with health & safety regulations and clinic hygiene standards. - Assisted in stock management, ordering supplies, and minimizing waste.
Provided bespoke fragrance consultations, driving sales and customer loyalty. Handled daily sales reports, cash reconciliations, and inventory tracking. Maintained visual merchandising standards and supported stock replenishment. - Assisted in organising promotional events and managing customer databases.
Delivered premium makeup services for bridal and special events. Managed client bookings, product inventory, and sales transactions. Trained new staff on product knowledge and customer service best practices.