Laura Ordonez Garcia
I bring strong customer service skills from beauty and hospitality, excelling in fast-paced settings. Experienced in client advising, complaint handling, upselling, and stock control, I am adaptable and passionate about fashion, ready to support sales and deliver exceptional experiences on the shop floor.
Social media marketing Creating a relationship with clients in order to ensure all needs are met and to secure a regular clientele Customer service skills were necessary in order to resolve quieries or complaints
Providing high level service to ensure an exceptional experience for high-profile guests such as the Emir of Qatar Maintain high standards in line with the reputation of JW Marriot such as anticipating the needs of guests to ensure a seamless and luxurious experience Excellent communication between staff members of all levels in order to ensure any problems or queries would be resolved quickly.
Provide excellent customer service to guests Monitoring stock Maintaining a clean and welcoming environment