Zeinab Durrani
I bring extensive retail experience in luxury, premium, and high street environments, with a focus on personalised service, upselling, and visual merchandising. Skilled in stock control and store maintenance, I am adaptable, reliable, and thrive on delivering positive shopping experiences and achieving sales targets in fast-paced settings.
Greeted customers warmly and provided a personalised service to enhance their shopping experience Assisted in maintaining organised displays and restocked items to ensure store aesthetics aligned with the brand's standards Worked closely with my team members and managers to achieve sales goals Promoted loyalty schemes to customers, enhancing brand loyalty.
Carried out and booked personal shopping appointments, allowing new parents to choose the correct travel systems for their newborns Assisted in training newer members of staff Learnt to overcome issues in a fast-paced working environment
Dealing with customers and customer complaints Meeting customer requirements Working as a team Replenishing stock
Filling forms for clients Entering data Client discussions on the phone and in person Booking meetings
Answering calls from clients and dealing with queries Filling out forms Handling large data values