Dweet
Dweet

Mais E T Alnaji

Operations Coordinator
About

I leverage strong organisational skills from operations roles to enhance stock and logistics management in retail. My basic proficiency in German, English, and Arabic supports diverse customer interactions, making me adaptable for temporary sales positions with experience in upselling, client advising, and inventory control.

Previous Brands
ALWA Water Company
Eleven Hub
Work Experience
Operations Coordinator
Dec ‘23 - Jan ‘24
ALWA Water Company

Responsibilities: • Managed logistics and resource allocation to improve operational efficiency.

Operations Assistant
Feb ‘22 - Aug ‘22
Eleven Hub

Responsibilities: • Assisted in managing day-to-day operations of a growing startup. • Contributed to operational improvements by analyzing and addressing bottlenecks. •

Retail Experience
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Cash register
Upselling
Product demos
Styling
Client Advising
Online orders fulfilment
Returns & Exchanges
Product labelling
Packaging
Inventory control
Order preparation
Stock control
Stockroom management
Product setup
Open/closing store
Health & safety
Delivery processing
Store Maintenance
Transactions
Languages
German - Basic
English - Fluent
Arabic - Native
Education & Training
Lambeth college
‘23 - ‘24
Level 3: Business Administration