Jack Peart
I bring hands-on experience across high street and luxury retail, excelling in customer service, upselling, and complaint handling. Skilled in transactions, stockroom management, and store operations, I adapt quickly to new systems and thrive in fast-paced environments, always delivering attentive service and supporting team success.
Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments. Answered telephone calls to offer information, direct callers and take messages. Handled photocopying documents, updating files and faxing communications for staff. Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents. Responded to incoming requests for information or forwarded to appropriate individual. Managed confidential information with discretion, upholding data protection standards. Supported office operations by taking on ad-hoc clerical duties. Secured data by following confidentiality procedures. Scanned new documentation into system and classified data using standard codes. Liaised with clients and suppliers, fostering positive relationships and facilitating smooth operations. Sorted physical and digital information and sent to correct locations or personnel. Processed large amounts of data and independently resolved discrepancies. Implemented filing system upgrades, transitioning to electronic document management to enhance accessibility and reduce waste. Digitised important information to improve accessibility. Maintained stringent records of external correspondence. Construction Site responsibilities (Labouring).