I bring strong retail experience from maje and Toys R Us, excelling in customer service, sales, and product knowledge. Adaptable and reliable, I thrive in fast-paced retail environments, consistently delivering excellent service, supporting team goals, and ensuring customers leave satisfied.
Delivering exceptional, interactive service that creates memorable experiences for customers • Greeting guests, providing recommendations and fostering a fun, spontaneous environment • Mixing a wide range of cocktails, serving spirits and craft beers • Pour and serve cocktails, wine, beer and other drinks • Actively participating in and supporting special, high volume events such as Bottomless Brunches and Cocktail Masterclasses • Keeping the bar area clean, organised, fully stocked while adhering to health and safety standards • Handling payments (cash/card), clearing glasses and supporting team members during busy, peak hours • Closing the bar – cleaning the bar, washing glasses and restocking
Welcoming guests and ensuring they are seated promptly • Accurately recording food and drinks orders • Serving food and drinks orders to customers • Providing information about the menu • Maintaining a clean and tidy dining area, clearing dishes and glasses • Ensuring service stations are well stocked with necessary supplies • Adhering to relevant food safety and hygiene regulations
Welcoming customers in a personalised and authentic manner • Handling transactions • Assisting with stock management • Developing customer relationships • Implementing visual merchandising guidelines • Helping customers locate items, providing information about products/services and making recommendations • Highlighting special offers and encouraging sales
Door to Door sales • Selling companies products to customers • Provide the potential customers with information about the products that we sell • Bring the company new customers to increase customer retention • Meet sales targets everyday
Picking customers home delivery orders • Working at a fast pace • Loading and unloading the vans • Placing items on trolley totes
Provide exceptional customer service to all customers • Answer customer questions and assist with requests • Replenishing stock and ensuring that the store is tidy and inviting for customers • Being apart of a team that supports all colleagues • Demonstrating product knowledge to customers to show their features, benefits and usage techniques.