Eloise Rocher

Leading Millennium's national ESG and environmental strategy across their commercial cleaning and security portfolio. Managing carbon emissions baselining in partnership with Fair Supply, ensuring alignment with ISO 14064-1:2018 and AASB S2/ISSB requirements. Overseeing sustainability initiatives across major client sites, including the ongoing management and improvement of organics programs aimed at diverting food waste from landfill and increasing resource recovery. Delivering ESG toolbox talks and green cleaning training to uplift capability across operations nationwide. Managing stakeholder engagement with clients, suppliers, and operational teams to ensure environmental compliance and continuous improvement. Supporting tenders by preparing sustainability statements, capability materials, and site-specific environmental management plans. Leading the development of Millennium's inaugural ESG Report and supporting assurance-readiness for future sustainability disclosures.

Developed and implemented an Environmental, Social and Governance (ESG) roadmap at Canary Wharf in order to drive positive impact across operations and local communities. Facilitate workshops and training sessions on environmental best practices both internally and for corporate clients. Managed site-based sustainability audits and conducted training sessions to raise awareness and foster a culture of sustainability within client organisations. Collaborated with cross-functional teams to integrate sustainability principles into daily operations and decision-making processes. Facilitated partnerships with local communities and non-profit organizations to support environmental and social initiatives. Participating in tender meetings to present companywide ESG initiatives. Member of the Climate Change subcommittee, developing and designing ESG training materials. Contributing to company's sustainability disclosure and assessment through the completion of Ecovadis and the Carbon Disclosure Project (2023).

Achieving weekly Key Performance Indicators (KPIs) in retail while engaging directly with clients. Educating clients about the brand and its sustainable luxury materials. Managing monthly product deliveries and conducting styling sessions to offer tailored advice to diverse clients. Performing operational duties in the stockroom to ensure efficient organization. Handling VIP PR requests. Cultivating and nurturing enduring client relationships by maintaining a personalised clienteling database with detailed notes.

Collaborated on a sustainable schools educational programme aimed at educating children about the UK's Carbon Zero 2050 goals and future green careers, through corporate partnerships and council-led events. Led accounts with East-London based councils, overseeing grant and funding initiatives for sustainability projects. Analysed data collected by Centrica energy sensors installed in schools to monitor wastage, identify inefficiencies, and provide actionable solutions for energy optimisation. Contributed to event and website designs, including the rebranding of company logos, to enhance brand identity and outreach efforts in the sustainability sector.

Collaborated closely with the B2B team to cultivate and nurture partnerships with key stakeholders. Conducted comprehensive market research and analysis to identify emerging trends and opportunities in the sustainable fashion industry, informing strategic decision-making processes and market positioning. Contributed to the development of compelling content and materials to communicate the brand's sustainability initiatives and values to B2B partners and stakeholders. Gained valuable insights into the intricacies of B2B relationship management and the role of sustainability in driving business growth and innovation. Developed a deep understanding of sustainable practices within the fashion industry, including supply chain transparency, ethical sourcing, and environmental impact reduction.