I bring hands-on retail experience from D-MART, excelling in customer service, merchandising, and cash operations. I thrive in fast-paced settings, efficiently managing stock and collaborating with teams to enhance sales outcomes while prioritising customer satisfaction.
• Delivered exceptional customer service in a fast-paced dining environment, ensuring high levels of customer satisfaction and repeat business. • Managed till operations, including processing payments, balancing cash drawers, and maintaining accurate transaction records. • Trained and supervised junior staff, ensuring adherence to restaurant standards and smooth daily operations. • Assisted with table setup, order taking, and timely service delivery to meet customer expectations. • Collaborated with kitchen staff to ensure prompt and accurate order preparation and delivery. • Resolved customer inquiries and complaints professionally, maintaining the restaurant's positive reputation.
• Compliance: Maintained adherence to regulatory guidelines. • Problem-Solving: Identified and mitigated inefficiencies in processes. • Process Improvement: Streamlined operations for cost reduction. • Quality Assurance: Monitored and enforced quality standards.
• Customer Assistance: Engaged with customers to address inquiries and enhance shopping experiences. • Merchandising: Organized and displayed items to maximize sales. • Sales and Transactions: Managed cash register operations and provided accurate billing services. • Stock Management: Processed and restocked inventory efficiently. • Team Collaboration: Coordinated with colleagues to maintain smooth workflow during busy periods. • Donor Relations: Managed donor contributions with professionalism.