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Open to Permanent
Open to Permanent

Cecil Kotei

I am here to learn new skills and and I’m willing to learn and show others what I’m capable of
About

With retail sales experience at JD Sports and Hamleys, I excel in customer service, product demonstrations, and driving sales in fast-paced environments. I am adaptable, approachable, and passionate about delivering outstanding service and supporting customers on the shop floor.

Previous Brands
Hamleys
Aura promotions
JD Sports
CAFE NERO
M&S
Youth Club
Work Experience
Buzz retail
Apr ‘25 - Jun ‘25
Hamleys

I was on commission where I had to sell kids toys to customers that I had to promote such as, the table hockey where you can use your own table at home and play hockey, puzzle car pieces where you put puzzles together and the cars move when you place them on the tracks, I also was giving out demonstrations on how the products work and how you use them as well as playing with the customers so that they feel encouraged to buy the products.

door to door salesman
Nov ‘24 - Jan ‘25
Aura promotions

I was on commission where I select the days that I was available to work, at aura promotions we help a charity called GOSH(Great Ormond Street Hospital) being a door to door salesman and spreading the word about the children's hospital, it helps to bring awareness that there are young children that are seriously sick.

footwear sales assistant
Oct ‘22 - Nov ‘24
JD Sports

I worked as a footwear sales assistant where I relace and rearrange the men shoes, women shoes, junior shoes and the kids and infants. I also helped out with the stockroom where I collect the sizes that the customers would like to try on or buy. I sorted out the sale and offer tickets and figure out what shoes are on offer. I also like to greet customers with the up most kindness, respect and warmth to make them feel welcome and I also like solving issues with exchanges and returns

Barista
May ‘22 - Aug ‘22
CAFE NERO

On May 16th 2022, I had started my first full time job at cafe nero, I had a 3 month probation at the cafe. What I had to do is make coffee for the customers such as cappuccino, latte, americano, single/double espresso, flat white and etc. unfortunately I stopped working there my probation finished on the 15th of August 2022.

Food sales assistant
Dec ‘21 - Dec ‘21
M&S

During the Christmas season 2021, i was working at M&S food hall stacking up the snacks, drinks, kitchen supplies, fruits and veg, and the cold foods such as fish, dairy and sandwiches.

Youth Worker
Sep ‘18 - Now
Youth Club

I set up the the youth club by arranging the chairs, setting up the PlayStation's, table tennis and games making sure that the environment is safe for the children to play in. Whilst the kids are enjoying themselves, I look around to make sure that the kids are safe, I also get involved by playing games with them. Used calm, positive and encouraging approach with all children.

Retail Experience
Retail Category
High street
High-end luxury
Other
Work Environment
High street store
Travel retail
Department store
Product Category
Footwear
Responsibilities
Greeting
Storytelling
Aftercare
Packaging
Styling
Stock control
Recommendations
Anonymous
Worked in the same group - Youth worker , Youth Club
Sep 2018 -

Still working at youth club looking for something part time alongside the youth club

Languages
English - Native
Education & Training
West Thames college
Unknown - ‘21
L3 Extended Diploma in Music Performance and Production
Hammersmith academy
Unknown - ‘17
GCSE (9-1) in Mathematics L