As a Sales Assistant at JD Sports, I excelled in customer service, resolving issues, and increasing sales opportunities. My adaptability to dynamic retail settings ensures efficient support for team goals while enhancing customer satisfaction across menswear, womenswear, accessories, and footwear categories.
Greeting and directing customers Serving customers and dealing with enquiries Handling product returns and payment refund requests Promoting products based on the company's directives Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities. Assisted customers in locating specific items to boost satisfaction. Resolved customer complaints and process issues with proactive problem-solving skills.
Achieved excellent customer service by greeting customers and meeting quality expectations. Operated cash register to take payments and process orders. Attended to customers with friendly and accurate service. Trained in food safety and hygiene practices. Took cash and card payment at checkout, providing correct change and receipts when requested.