I have hands-on experience leading customer service teams and managing front of house in high street retail, focusing on customer satisfaction, product presentation, and adaptability. Skilled in styling, cash handling, complaint resolution, and stock control, I thrive in dynamic retail environments and deliver engaging in-store experiences.
Customer service handling and designed different posters and needs for clients
Prepared sketches and formal illustrations Developed and executed designs in line with brand identity. collaborated with various teams throughout design process
Worked front of house but also re designed the logo and did chalk boards outside Management skills and customer service
Researched and identified key fashion trends. Assisted with fittings and alteration ensuring garments met the desired fit and design aesthetic. Established relationships with fashion editors and influencers to ensure that collections received the proper exposure. Produced sketches, illustrations and technical packages to present design ideas
Nell was a fantastic helping hand when working with me. I run a sports logistics company working in competitions such as UEFA conference league and the T20 Cricket for example. She provided some fantastic graphics but also helped managed a crew of ~25 young gentlemen and kept everything organised