Dweet
Dweet
Open to Permanent
Open to Permanent

Nell Silfverling

I’m a creative and open minded! I’m great with customer service, doing behind the scenes work and anything creative
About

I have hands-on experience leading customer service teams and managing front of house in high street retail, focusing on customer satisfaction, product presentation, and adaptability. Skilled in styling, cash handling, complaint resolution, and stock control, I thrive in dynamic retail environments and deliver engaging in-store experiences.

Previous Brands
Acne Studios
MAworld group
youngs
them man
Work Experience
Graphic designer
Mar ‘24 - May ‘25
them man

Customer service handling and designed different posters and needs for clients

Intern
Jun ‘23 - Oct ‘23
Acne Studios

Prepared sketches and formal illustrations Developed and executed designs in line with brand identity. collaborated with various teams throughout design process

Front of house
Jan ‘23 - Nov ‘25
youngs

Worked front of house but also re designed the logo and did chalk boards outside Management skills and customer service

INTERN
Oct ‘22 - May ‘23
MAworld group

Researched and identified key fashion trends. Assisted with fittings and alteration ensuring garments met the desired fit and design aesthetic. Established relationships with fashion editors and influencers to ensure that collections received the proper exposure. Produced sketches, illustrations and technical packages to present design ideas

Retail Experience
Retail Category
High street
Work Environment
Travel retail
High street store
Outlet
Pop-Up
Product Category
Womenswear
Accessories
Menswear
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Styling
Cash register
Upselling
Client Advising
Packaging
Returns & Exchanges
Transactions
Product setup
Product labelling
Inventory control
Stock control
Order preparation
Store Maintenance
References
Jan Silfverling
Direct manager - CEO, them man
Mar 2024 - May 2025

Nell was a fantastic helping hand when working with me. I run a sports logistics company working in competitions such as UEFA conference league and the T20 Cricket for example. She provided some fantastic graphics but also helped managed a crew of ~25 young gentlemen and kept everything organised

Languages
English - Native
Swedish - Native
Education & Training
Ashbourne College
‘20 - ‘22
Graphic communication, Textile design
Accademia Del Lusso
Unknown - ‘22
Fashion design, Fashion styling