With extensive customer service and operational experience, including roles in hospitality and security, I excel in communication, problem-solving, and teamwork. My adaptability ensures seamless performance across various retail environments, backed by skills in greeting, complaints handling, upselling, and health & safety.
Duties Include: Welcome guests who arrive late • Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures • responsible for the hotel once the daytime managers are off duty • Ensures the safety of property and people • Follows up any customer requests (wake-up calls, taxi, breakfast room service etc) • Writes a report on activities and incidents that occur during the night • Ensures that guest documentation is available and up-to-date • Respects the procedures governing invoicing and cash operations • responsible for the reception's cash holdings • Writes a nightly activity report for hotel management • General cleaning duties • Setup of breakfast in restaurant
I treated mild to severe injuries of people at the beach front
I conducted regular security checks, crowd management, health and safety and providing good customer service. July 2023 – July 2023
Duties include checking documentation of personnel wanting to use the slipway for activities i.e to jetski and general maintaining of order at the beach front Gardener Duties include mowing and cleaning up gardens, trimming trees and clearing weeds
Prepared and cooked food to the best quality for customers aswell as maintained cleanliness and organization of the kitchen.
I worked and shadowed professionals in various department in the hospital like the physiotherapy department, Ambulatory department and patient experience, duties included watching and monitoring the vitals of patient, going through complaints sent to the hospital aswell as spread information about patient experience through out different wards. October 2021 - January 2022 Cashier Adventure Island I conducted Monetary transactions as well as customer service