Arnav Sudhansh

• Helped multiple SMB's and start-ups scale, improve and expand, focusing on growth & RevOps. • Conducted in-depth market research and competitive analysis to recommend strategic growth opportunities and enhance product offerings. • Assisted in creating & improving GTM strategies; monitored and adjusted the implementation based on market dynamics and executional challenges. • Presented findings and recommendations on a biweekly basis, fostering relationships and ensuring alignment on project goals tied to growth & retention.

• Evaluated market trends and recommended potential expansion opportunities to CXOs, in a telecom start-up. Coordinated the development of new product launches that brought in a revenue excess of 110,000€ per month. • Spearheaded the gradual launch of 2 new products in 22 international markets, exercised data and market insights to plan and execute successful go-to-market strategies and assessed their performance to stabilize in maturity. • Modeled pricing strategies and catalogues for new product life cycles and drew on data related to competitors and consumer behaviour, which led to an increase in adoption by 22% and retention by 48%. • Suggested insights to CXOs to develop a business strategy based on periodic user surveys and market research.

• Managed a team of 8 operations executives in a fast-paced startup environment, whose responsibilities included delivery of seamless on-ground operations, monitoring project performance and coordinating with the cross-functional team. • During the Covid-19 pandemic, business revenue raised by 13% in a month by launching new business verticals, such as last mile & remote proctoring, which helped pivot the business model in 2 months. • Oversaw and performed seven lateral projects that involved on-field quality auditing, exam proctoring, on-fields marketing surveys, and lead generation for clients. Ensured on-time delivery and within budget, saving 20% of the gross budget.

• Co-managed P&L of 4 metropolitan cities, headed new and existing accounts, with a team of 12 sales managers, for a leading food delivery start-up, enhanced the team performance with regular mentoring and monitoring. • Exceeded profitability targets in quarterly regional performance, including upselling and co-discounting, contributing to an extra revenue of 9%. Saved €25 million by shifting from viral to sustainable growing methods to increase partners' income. • Assisted cross-functional teams in qualifying critical accounts based on performance indicators, such as the number of orders, and food preparation time, to expand delivery radius and optimize menus, increasing monthly revenue by an additional 13%.

• Achieved exclusive partnerships with 30 hyper-local vital accounts, increasing market share by 35% through an empathetic approach, deep understanding, proactive engagement, and resolution of customer pain points. • Monitored the performance of three major cities, accounting for 75% of Uber Eats' quarterly revenue, using data analytics tools such as Excel, SQL, and Tableau, and presented actionable insights to partners. • Cultivated strong relationships with 100+ key accounts, from enterprise brands to hyperlocal brands, using a consultative approach to understand their internal constraints and recommend best practices.

• Led, planned, and ran multiple events for 20 or more corporate clients, such as Below the Line and TTL promotions, employee engagement events, trade shows, and conferences creating a total revenue of 170,000 euros per year. • Identified, approached, and grew a customer pipeline through networking, cold calling, email campaigns, and digital marketing campaigns; managed their data through CRM, resulting in an 8% quarterly increase in retention. • Oversaw, analysed, and improved daily operations, client relations, and event logistics based on post-event analysis and client feedback; boosted customer satisfaction by 20% & Google Business ratings from 3.5 to 4.2 stars in a year.

• Analyzed and benchmarked existing supply to identify growth opportunities and set up the host network, increasing 20% of hosts in the network and improving the user experience. • Increased the number of listings in south India from 300 to 6000 in 12 months through lead generation, sales, and online marketing, while ensuring Airbnb's quality standards. • Executed deals and planned partnerships for market activation; generated $200K in revenue; and increased active host accounts by 2% by identifying hyperlocal initiatives and projects via networking.