With experience as a Head Cashier, I specialise in till operations and customer transactions. I thrive in fast-paced retail settings, offering seamless service and efficient store management to enhance shopping experiences. I'm adaptable with strong skills in inventory control and client advising.
Scan things, operate tills, and handle credit, debit, and cash for goods purchased by customers,
Analyzed customer chargeback disputes and credit card transactions to identify fraudulent activity. Gathered evidence for dispute resolution, including transaction records, customer correspondence, and other relevant documents. Researched and reviewed all aspects of the dispute process in order to determine root cause of the problem. " Evaluated and reconciled customers' accounts to ensure accuracy of payments, credits, refunds, and adjustments. Identified trends in chargebacks through data analysis and reporting. Documented all activities associated with resolving disputes according to established guidelines. " Maintained detailed records of all communications with customers relating to their disputes or inquiries. Provided training sessions on how to reduce risk associated with chargebacks. Provided guidance on best practices related to chargeback processing procedures. " Developed strategies for reducing chargeback costs while maintaining a high level of customer satisfaction. Worked closely with legal teams to resolve complex cases that could not be resolved internally.
I know how to handle cash.