Kristian Duggan

Responsibilities Managed multiple visual merchandising display teams across Harrods’ flagship Knightsbridge store and airport locations, partnering closely with senior VM and retail leadership to deliver a commercially driven yet inspirational luxury customer experience. Currently oversee the Harrods Sign & Print Studio, with end-to-end responsibility for the production of in-store signage and printed assets supporting retail campaigns, brand guidelines, and visual merchandising execution across the business. Plan and manage workloads, production schedules, and deadlines, ensuring consistently high-quality output within a fast-paced luxury retail environment. Collaborate cross-functionally with buying teams, store development, contractors, and external suppliers to deliver promotions, new launches, fixtures, and large-scale installations. Maintain exceptional shop floor standards while developing high-performing teams and demonstrating values-led leadership across both visual merchandising and print functions

Feb 2017 - current, Homewares, Furniture, Toys, Technology, and Signature Feb 2015 - Feb 2017, Food, Restaurants, Signature, and International Dec 2010 - Feb 2015, Furniture and Homewares Managing 5 separate display teams, working alongside the Head of VM, and heads of retail to create a highly commercial yet inspirational shop floor in both the Knightsbridge store and the airport sites. Having regular meetings with buying teams to plan ahead for upcoming promotions and new ranges. Meeting and working alongside with contractors/suppliers on a regular basis to discuss any ongoing projects, including any fixtures, area changes and building works. Maintaining high standards on the shop floor through daily, weekly, and monthly floor-walks, and regular management meetings. Driving values, setting direction, and developing the display team.

Nov 2007 - Dec 2010, Tottenham Court Road - Display Team Manager April 2007 – Nov 2007, Kings Road - Display Manager Responsibilities Maintaining excellent standards on the shop floor through daily floor-walks. Managing the team to create a commercial and visual shop floor including windows through inspirational displays and product merchandising. Along with head of display planning and implementing new promotions. Driving and developing the team to manage their departments. Constantly reviewing the shop floor for improvements. Achievements Raised standards in both stores I have been based at. Trained all team in basic merchandising skills. Worked on new Brighton store opening. Progressed from display manager to display team manager of flagship store.

2006 – 2007, Kings Road - Visual Manager 2004 – 2006, Richmond - Visual Merchandiser 2003 – 2004, Kingston - Visual Merchandiser 2001 – 2003, Kingston - Visual Merchandising Assistant Responsibilities Creating window displays and maintaining the high standards across the store. Maintaining excellent standards on the shop floor through daily floor-walks. Alongside regional visual manager planning and implementing new promotions. To train and develop visual assistants. Constantly reviewing the shop floor for improvements. Achievements Learned and developed basic visual merchandising skills. Progressed first into visual merchandiser then onto visual manager. Worked on many new store openings. Trained new VMs when starting with company. Maternity cover for 2 months at larger Finchley road branch. Raised standards in all stores I have been based at.