Ozge Arslan
I bring luxury retail experience specialising in personalised makeup consultations, upselling, and client advising. Skilled in foundation matching and tailored product recommendations, I thrive in fast-paced, boutique environments, consistently delivering exceptional customer service while upholding high grooming standards and contributing to sales and client loyalty.
Delivered personalised customer service within a luxury, high-end environment. Confidently upsold menu items and enhanced customer experience to maximise revenue. Maintained exceptional grooming and presentation standards reflecting brand image. Worked calmly and professionally under pressure during peak service times.
Thrived in a fast-paced, target-driven environment requiring strong teamwork and efficiency.
Deliver bespoke makeup services for private clients, specialising in beauty, soft glam, and event makeup. Conduct in-depth consultations to assess skin type, undertones, face shape, and desired finish. Provide professional foundation matching and tailored product recommendations. Maintain a loyal client base through repeat bookings and referrals. Manage all business operations including client communication, appointment scheduling, pricing, and kit maintenance. Ensure strict hygiene, sanitation, and professional presentation standards at all times. Create customised looks enhancing individual features while aligning with current beauty trends.
Delivered luxury-level service while maintaining brand standards and building strong guest rapport.