Experienced Sales Assistant with a strong background in premium menswear retail, excelling in customer service, upselling, and store operations. Adaptable and comfortable in fast-paced environments, I handle visual merchandising, stock management, and POS tasks to ensure an outstanding shopping experience.
Delivered excellent customer service by assisting customers in selecting formalwear, suits, and accessories based on their style and requirements. Maintained strong product knowledge of menswear collections, fabrics, and fittings to provide personalised recommendations. Achieved sales targets through effective selling techniques, upselling, and cross-selling complementary products. Managed store operations including visual merchandising, stock replenishment, and maintaining store presentation standards. Handled POS transactions, customer queries, and returns while ensuring a smooth shopping experience. Collected customer emails and built relationships to support repeat business and brand loyalty.
Welcome and assist guests with reservations, seating, and inquiries in a high-end dining environment. Manage front desk operations, including telephone handling and guest coordination. Resolve customer issues promptly to ensure satisfaction and uphold service standards Managed bookings and guest coordination for seven rooms, ensuring smooth check-in/check-out and high service standards. Assisted as bar staff during busy periods, preparing and serving beverages in accordance with restaurant quality and safety guidelines.
Prepared and served food orders while maintaining hygiene and brand guidelines. Assisted customers with product choices, upselling, and handling payments. Supported store operations including stock replenishment and cleanliness.
Recorded sales and purchase transactions using Tally accounting software. Assisted in GST registration and filing for individual and corporate clients. Maintained organized financial records in line with regulatory standards