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Open to Permanent
Open to Permanent

Sakshi Bangera

Motivated Retail Professional with Strong Sales, Customer Service, and Hospitality Experience
About

Experienced Sales Assistant with a strong background in premium menswear retail, excelling in customer service, upselling, and store operations. Adaptable and comfortable in fast-paced environments, I handle visual merchandising, stock management, and POS tasks to ensure an outstanding shopping experience.

Previous Brands
Skopes North Greenwich, The O2
Restaurant 1947
Subway
Mitesh Mor & Co., Chartered Accountants
Work Experience
Sales Advisor
Oct ‘25 - Now
Skopes North Greenwich, The O2

Delivered excellent customer service by assisting customers in selecting formalwear, suits, and accessories based on their style and requirements. Maintained strong product knowledge of menswear collections, fabrics, and fittings to provide personalised recommendations. Achieved sales targets through effective selling techniques, upselling, and cross-selling complementary products. Managed store operations including visual merchandising, stock replenishment, and maintaining store presentation standards. Handled POS transactions, customer queries, and returns while ensuring a smooth shopping experience. Collected customer emails and built relationships to support repeat business and brand loyalty.

Receptionist & Customer Service Associate
Sep ‘24 - Now
Restaurant 1947

Welcome and assist guests with reservations, seating, and inquiries in a high-end dining environment. Manage front desk operations, including telephone handling and guest coordination. Resolve customer issues promptly to ensure satisfaction and uphold service standards Managed bookings and guest coordination for seven rooms, ensuring smooth check-in/check-out and high service standards. Assisted as bar staff during busy periods, preparing and serving beverages in accordance with restaurant quality and safety guidelines.

Customer Service Crew Member
Sep ‘24 - Oct ‘24
Subway

Prepared and served food orders while maintaining hygiene and brand guidelines. Assisted customers with product choices, upselling, and handling payments. Supported store operations including stock replenishment and cleanliness.

Accounting Intern
Jun ‘23 - Sep ‘23
Mitesh Mor & Co., Chartered Accountants

Recorded sales and purchase transactions using Tally accounting software. Assisted in GST registration and filing for individual and corporate clients. Maintained organized financial records in line with regulatory standards

Retail Experience
Retail Category
Premium
Luxury
High-end luxury
Work Environment
Shopping centre
Outlet
Product Category
Menswear
Womenswear
Accessories
Watches & Jewelry
Footwear
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Styling
Product demos
Upselling
Client Advising
Cash register
Returns & Exchanges
Product setup
Product labelling
Inventory control
Delivery processing
Open/closing store
Store Maintenance
Languages
English - Fluent
Hindi - Fluent
Education & Training
University of Greenwich
‘24 - ‘25
MSc in Accounting and Finance
Masters
S.M. Shetty College of Science, Commerce & Management Studies
‘19 - ‘24
Bachelor's in Management Studies (Finance Specialization)
Bachelors