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Kamile Vainoraite

Very approachable, amazing customer service skills and from previous experience prone to gain a client base.
About

With extensive retail experience at River Island, I specialise in sales, customer service, and visual merchandising. I thrive in fast-paced environments, consistently exceed sales targets, and am passionate about delivering excellent customer experiences and supporting team success on the shop floor.

Previous Brands
River Island
Wifinity, Military Barracks
Work Experience
Independent Publisher & Author
May ‘24 - Now
21st Century Publishing ltd

Authored and independently published 10+ titles, including children's activity books and adult self-development/educational resources. Generated consistent monthly sales across Amazon and other online platforms, reaching readers in the UK, Europe, and the US. Oversaw the full publishing lifecycle: writing, editing, formatting, cover design, and digital marketing campaigns.

Product Manager
May ‘18 - Jul ‘24
River Island

Increased store sales by 15% year-on-year through optimised floor layouts, cross-selling strategies, and visual merchandising improvements. Managed and trained a team of 25+ staff, boosting productivity and reducing staff turnover by 20%. Implemented payroll accuracy checks that reduced payroll errors by 30%. Coordinated cross-departmental communications and weekly performance calls, ensuring 100% compliance with company standards. Consistently exceeded weekly KPI targets, achieving 90-100% of sales goals.

Marketing Assistant
Mar ‘14 - Nov ‘15
Wifinity, Military Barracks

Consistently achieved 100% of monthly sales targets, generating subscription growth among military personnel. Produced sales reports and analytics that identified underperforming areas, helping increase subscriptions by 12% in six months. Implemented marketing strategies that improved customer engagement and retention by 10%.

Retail Experience
Retail Category
High street
Work Environment
Shopping centre
Department store
High street store
Product Category
Womenswear
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Styling
Upselling
Cash register
Transactions
Client Advising
Packaging
Returns & Exchanges
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Store Maintenance
Open/closing store
Health & safety
Languages
Lithuanian - Native
English - Fluent
Education & Training
KINGSTON UNIVERSITY
‘08 - ‘11
Bachelor Degree of Business Administration
bachelor