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Lily-Rose Solomo

Very enthusiastic, sociable, interactive, fun and outgoing person
About

I have extensive experience in fast-paced retail environments, specialising in fashion and customer service. Skilled in fabric sourcing, order management, and personalised styling advice. Adaptable and detail-oriented, I am passionate about delivering exceptional customer experiences in the retail industry.

Previous Brands
Sol de Lil
Work Experience
business
Jun ‘21 - Now
Sol de Lil

I started working for my mum's family business called Sol de Lil, which specialises in creating and designing fashionable clothing. Essentially my mum is a tailor who designs custom dresses, and I helped out with sourcing the fabrics and the embellishments as I've always had a good eye for detail as well as packing the orders shipping them abroad. When customers had ideas of what they wanted their dress to look like I would help them choose what colour jewellery will complement their outfit and facilitate their decision with either gold or silverware jewellery if not something colourful to stand out.

Retail Experience
Retail Category
Luxury
High street
Work Environment
Boutique
Outlet
High street store
Product Category
Womenswear
Accessories
Footwear
Beauty & Fragrances
Responsibilities
Client Help
Greeting
CRM
Complaint handling
Storytelling
Styling
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Stockroom management
Store Maintenance
Open/closing store
Recommendations
Grace
Worked in the same company but different group - Sales, Sol de Lil
Jun 2021 -

Lily-Rose aka Lily, is the most loving, dedicated and caring individual person I’ve ever met. The sweetest soul. She’s super attentive and has a key eye for detail. She excluded luxury and exceptional customer service. I’ve never met someone go over and beyond for both customers and colleagues

Languages
English - Native
French - Work Proficiency
Education & Training
St George's Roman Catholic School
‘18 - ‘23
GCSE's
St George's Roman Catholic sixth form school
A levels