My name is Frances and a recent graduate from the university of Portsmouth. I am currently looking for a flexible part time role
• Monitored inventory levels to ensure that shop floor is stocked • Using a handset to reduce products for customers • Helping set up displays for the season • Providing customer service and assisting customers with Argos orders, availability of products
• Provide exceptional customer service by greeting and assisting customers with their requirements • Demonstrated excellent product knowledge • Ensured all customer information is up to date with company CRM • Ensured the shop floor remained clean and tidy for customers • Consistently achieving individual and department targets
• Promptly handled guest concerns and complaints • Prepared a variety of foods according to customers' orders • Report to all shifts with the correct uniform • Stored food in their designated areas and storage areas to prevent cross-contamination
• Carrying out price changes and promotions with the price handheld device • Merchandising stock • Completed all cleaning, stocking and organising tasks in my designated aisle(s) • Engaged with customers in a friendly manner
• Trained to measure feet and fit shoes on babies and children as well as adults. • Furthermore, I operated on the till and was given the responsibility to ensure the shop floor was tidy. • Given the responsibility to ensure that the shop floor-maintained cleanliness to attract customers by organising the racks and shelves • Exceeded my daily and weekly personal sales targets as well as for the team • Adapting my performance and attitude towards the task I am dealing with
• Apply in-depth product knowledge across the home and women's section to advise customers on the suitable products Primark provides • Accumulated sales by following the company's policy and procedures to process payments and refunds • Engaging with customers by having meaningful conversations and working closely with the team to provide a better customer service • Making the sure that the shop floor had outstanding standards in housekeeping • Effectively communicating with unhappy or angry customers to reach an agreed solution – this requires me to remain professional and act with integrity