Customer-focused retail professional with experience representing leading global brands including Nike and Under Armour. Skilled in building strong customer relationships, delivering premium customer experiences, and performing effectively in fast-paced environments. Confident communicator with a professional and adaptable approach, developed through both retail and healthcare placements while completing a BSc in Diagnostic Radiography. Passionate about people, premium brands, and long-term career development within customer-focused industries.
• Delivered a premium customer experience while representing the Under Armour brand • Assisted customers with product recommendations based on performance, fit, and lifestyle needs • Consistently contributed towards store sales targets and KPI goals • Built strong product knowledge across Under Armour performance technologies and apparel • Maintained high visual merchandising and presentation standards on the shop floor • Worked effectively within a fast-paced team environment during peak trading periods
Delivered high-quality customer service in a fast-paced retail environment while representing one of the world’s leading sportswear brands. Assisted customers with product recommendations, built strong rapport through confident communication, and supported daily store operations including stock management, merchandising, and maintaining premium store standards. Developed strong teamwork, professionalism, and the ability to perform effectively under pressure during busy trading periods.
• Delivered excellent customer service in a fast-paced retail environment • Assisted customers with product enquiries, sizing, and purchases • Maintained high presentation standards across the shop floor • Worked efficiently during busy periods while remaining professional and approachable • Supported stock replenishment, merchandising, and fitting room operations • Developed strong communication, teamwork, and problem-solving skills