Charlie Houlahan

very sociable, love to meet and learn off new people all the time, I’m a creative with a love for high fashion and art !

With a strong background in fast-paced retail, I've developed expertise in customer service and stock management at Wickes and House of Fraser. Skilled in maintaining tidy environments and guiding customers efficiently, I thrive in dynamic shop floor settings, ensuring professional assistance and smooth operations.

Previous Brands
House of Fraser
The Chequers Inn
Work Experience
Sales assistant
Feb ‘23 - Apr ‘24
House of Fraser

Ensure clothes are in its correct department, keep sections clean and tidy at all times. Work in stockroom to organize deliveries to be ready to be worked on the shop floor. Excellent and professional well spoken manner towards customers, guiding them to their desired location on the shop floor.

Sales Assistant
Sep ‘19 - Now

• Excellent and efficient customer service, working on service counter desk, tills and shop floor. • applied physical work including working in the yard and warehouse. • working stock pallets at a fast pace insuring all pallets are finished before shift ends.

Kitchen Porter
May ‘17 - Nov ‘18
The Chequers Inn

Loose, Kent May 2017 - Nov 2018 • Mainly to clean all appliances used in the kitchen such as pots, pans, plates, cutlery • Collect specific foods and general necessities needed from the storage area for the Chefs • Sometimes would prepare certain foods for the chef, including; prepping meats and desserts • Stacking and storing appliances from delivery trucks into the kitchen and the storage area

Sales Assistant
Jun ‘16 - Feb ‘17

• Stack DVDs, Games, Blu-ray, into their correct order alphabetically • Label all products with an up to date pricing • Sweep all on both levels of floors. • Tidy shelves in the most presentable way • Greet visitors and handle their enquiries, or direct them to the appropriate product according to their requirements.

Retail Experience
Store Approvals
House of Fraser
Retail Category
High street
High-end luxury
Work Environment
Department store
Shopping centre
High street store
Product Category
Client Help
Returns & Exchanges
Product labelling
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Education & Training
Cornwallis Academy
‘16 - ‘18
A-level in English Literature and language
Cornwallis Academy
‘16 - ‘18
A-level in Media Studies
Cornwallis Academy
‘16 - ‘18
A-level in Film Studies
Cornwallis Academy
‘15 - ‘17
GCSE in Mathematics